Tucson Commercial Carpet 5.0 (3)

After graduating from the University of Arizona in late 1994 with a Bachelor’s degree in Accounting, I happened to come across an entry level accounting assistant position for a floorcovering company in February 1995. Eager to learn and acquire knowledge so I could move on and move up, I accepted the position and didn’t realize at that time I would be calling this place “Home!” 20 years later.  I am part of a team like no other; the integrity, quality and professionalism we place on ourselves and technicians are something I am truly proud of.

When not working, I love reading, watching movies, spending time with my family and cheering on our AZ Wildcats!

Congrats from your TCC family on being named a Finalist in the Small Company category (<$15M) CFO of the Year 2015 Awards by the Tucson Local Media's publication Inside Tucson Business!

Gary Roberts joined Tucson Commercial Carpet in 2003 as a Project Manager and promoted to Vice President in 2011.  He began his journey in the flooring business by moving to Dalton, Georgia and learning how various flooring materials were designed, engineered, and manufactured.  He quickly found his flooring legs, comfort zone, and earned the trust of many local and regional General Contractors, Architects, Building Owners, Property Managers, and Healthcare Facilities.  He is a proud and active member of the Starnet Worldwide Commercial Flooring Partnership, has extensive experience with numerous flooring materials and installation specifications.  Gary provides many industry resources to his clients, and sometimes even his competitors!

Several projects that Tucson Commercial Carpet, Inc. and Gary are extremely proud of include:

UAMC – Diamond Children’s Center

Northwest Hospital Expansion

Ventana Medical Systems 

Oro Valley Hospital

El Rio Congress Health Clinic

Tucson Jewish Community Center

After almost 24 years in Multi-family & Mixed Use Real Estate Development, Management and Marketing the opportunity to enter the Flooring Industry in 2006 was a welcome change and a definite challenge.  Although I had years of developing and over-seeing ground-up construction, I admit saying many times “It’s just flooring”….I knew the fuzzy side went up and thought the installation process was fast and easy.  Needless to say, I have learned quite the contrary.  The process involved to realize a successful project is so complex; product knowledge, estimating, contract review, project management, schedule planning, floor preparation, installation, field supervision, moisture issues and trade coordination – believe me “It’s not JUST flooring”!  As a member of the Starnet Worldwide Commercial Flooring Partnership education and experience is a priority.  A priority I and my team take full advantage of.

Not unlike real estate, the flooring industry is never boring or stagnant, we not only learn something new every day; some days we learn numerous lessons.  I take these lessons and make every effort to convert them into policies and procedures that ultimately protect the future of Tucson Commercial Carpet, Inc., our contracting clients and of course the end-users who have invested thousands of dollars, hours of time, blood, sweat and tears to assure they are creating an appropriate impression in the environment in which they do their business.   

The remaining founder of Tucson Commercial Carpet, Inc. has a strong desire to ensure his company and over 40 years of hard work successfully transitions long into the future.  He graciously offered key staff members the ability to take the helm and become Shareholders.  As a Shareholder & General Manager of the group I take the responsibility seriously and with a great deal of honor.  Tucson Commercial Carpet, Inc. has a loyal, dedicated and professional team that genuinely cares about each of our clients and our reputation.  I sincerely enjoy negotiating contracts, working with General Contractors and their end-users and explaining our philosophy of “We would rather say no and walk away than to perform work that we can’t be proud of, or isn’t in the best interest of the development team”…hence our motto “We Stand on Quality”.

CIM certified via FCICA. Updated Bio coming soon, please return for details.

With over 23 years of experience in flooring I have made many long life friends & business associates in this challenging business.  Every day and every job is different than the day before.  You can say it’s an adventure to conquer!  My educational background is interior design, so this adventure is perfectly suited to my aspiration to make an environment a place people want to be.  Upon completion of my design degree I joined Tucson Commercial Carpet, Inc. and have happily never looked back!

I truly get so much pleasure when we have a completely satisfied client, whether it’s their home or their business renovation project.  Over 23 years, I have had opportunities to work with a large variety of projects; from custom homes, educational facilities such as the U of A & Pima Community College, to medical institutions like Carondelet, UMC and Adult Care Communities, and most recently the ability to work with local Casinos/Hotels owned by our Native American Tribal Nations as well as the prized Ritz Carlton Hotel and Golf Resort.

 February 2015 was the right time to return to my Project Manager beginnings....Tucson Commercial Carpet, Inc.  It's great to be back and I look forward to many years of successful projects!

Thanks to Ivon the TCC warehouse is organized, efficient and friendly!  

My background with customer service, inventory, purchasing and family involvement in cabinet making and installation serves the experience required for the Purchasing/Scheduling position.  Attention to detail and ability to remain calm, cool and collected in a somewhat stressful industry makes everyday a fun and challenging achievement!  

I look forward to working with the many long-time, loyal and valued clients Tucson Commercial Carpet, Inc. has formed relationships with since 1972.

Terri has over 9 years’ experience in the flooring industry.  After project contracts are complete, Terri takes’ over the purchasing and scheduling responsibilities.  Terri is highly proficient in coordination and communication, a talent genuinely appreciated by Tucson Commercial Carpet, Inc. Project Managers as well as Site-Superintendents and End-Users.  These efforts all ensure that every job runs as smooth as possible.  Prior to and throughout a project Terri meets with project managers, the Tucson Commercial Carpet, Inc. Field Supervisor and installers to discuss job specifics, material staging, progress of work and phasing.  Terri is involved with monthly safety and general discussion meetings held with the installation department.  Additionally she covers payroll processing and material invoicing all while excelling in impeccable Customer Service.   

With 14 years in the flooring industry numerous aspects of the business have crossed my path.  I strive to be the best flooring consultant while building mutually beneficial relationships with my clients.

My goal is to offer my clients the best possible solutions and to personally managing their projects. I am fortunate to work with several high-profile clients that understand and appreciate my intention to create high levels of reciprocal loyalty.  My client base includes Designers, Architects, General Contractors and multiple Commercial Property Management firms.  

Continuing my education and flooring knowledge allows me the ability to offer the latest flooring industry products, technology, services & benefits to pass on to my customer’s. I am very proud to have had the opportunity to be involved with several remarkable projects in Tucson over the years and look forward to up-coming projects that will be “true” Tucson legacies. Tucson Commercial Carpet, Inc. is a company that offers the support & years of experience that I am so proud to be a part of, that I became a Shareholder!

After years of installing various flooring materials in Ohio and enduring long winters an opportunity to move West was welcomed, so along with my family I was happy to call Tucson home!  From 2007 to 2009 I enjoyed a Field Supervisor postion at Tucson Commercial Carpet, Inc.  Although I loved installing and the true feeling of accomplishment when an installation was complete, Field Supervision allowed over-seeing commercial installations and coordinating site requirements with General Contractors and the ability to get "off my knees"!   

2009 brought about many changes in the construction industry and without the luxury of possessing a crystal ball I accepted a facilities maintenance position at one of Tucson's top employers.  While I appreciated the stability; after almost 6 years I realized that flooring was in my blood.  The stars were apparently aligned; I made the call to Tucson Commercial Carpet and was informed of a new product and service line they would be offering - NEVERSTRIP - with my background in facilities maintenance it was a perfect fit...so as they say, the rest is history and it was "meant to be"!