"I went from a 10 SEER Heat Pump to a 17 SEER heat pump in May. During last year's summer, my average kilowatt usage was 3282Kw. The summer after the installation, my kilowatt average went down 28% to 2351Kw. My electric bill went from $360.50 down 43% to $204.58. Thank you Howells."
“We have been customers of Howell's for 45 years. They are The Best! We recently called with an issue and they scheduled a service call that same afternoon. We always request Chris Lockett and we know that the problem will be resolved before he leaves our home. He is like family to us. We have had other service staff and all have been very competent and friendly. ”
“We have used Howell's for years. They have put a new heat pump in our old house and the house we are in now. We have always signed up for their maintenance twice a year. The individuals that have come have been very professional and knowledgeable. They go about doing their work, but will always take the time to answer any questions and will let us know if we need something and why. On a couple of occasions we have had to call on the weekends. Our calls have been answered quickly and if the problem can't be solved over the phone, the tech will be right out. I recommend Howell's whenever I have the chance.”
“I have dealt with Howell's Heating and Air for so many years that I cannot remember how long. They have taken care of me with any heating and air concerns that I have had. When I needed a new unit, of course I called Howell's Heating Air. Their professional installers took care of the installation with absolutely no problems. Whenever I need them, they are always there for me. Would recommend them highly!”
“In a nutshell, we are long time customers of Howell's. The most recent experience says it all. Email to website at 11:30pm on the first frigid night-Help! Heat no working correctly! Return call from office at 7:15am. Technician at 8:30am. Toasty warm by 10:00am. Kind & professional employees. There is no room on our go-to list for anyone but Howell's. And, yes, we have tried many others in Richmond.”