Testimonials
Unbelievable customer service! I purchsed every kitchen appliance inlcuding the vent hood and could not be happier!! From the price to the service, Zach Hesse bar none provides exceptional customer service. He partnered with me and my GC to establish best design and function based on my needs and budget; literally joined the design team taking care that all the Appliance specification details were reviewed with the GC to insure best fit with the cabinetry. Zach possesses extensive subject knowledge and is able to help you compare appliance selections across vendors. I could not provide a higher recommendation to him and will make sure to alert friends and family about the value and service provided.
Hello Nicole, Thank you for your help last week with picking out the GE dishwasher for my 33" inch space. It was delivered on Friday and we've had the cleanest dishes we've had in years. It's fantastic! I wanted to let you know that our contractor who installed our dishwasher was fantastic. He was so kind and courteous. We were chatting with him explaining how much we dislike our oven/microwave we currently have. It's the original, so about 20 years old! We initially thought we could only replace it once we did our kitchen since it is built in. He assured us we were fine and could switch it out for a 30" oven and a 27" microwave. Well, my husband and I wanted to see if there are any good sales coming up? We would like to find a stainless steel 30" oven and a microwave/convection oven on top. Could we get something like that for $1500 price range? Thanks again for all your help!
In this busy world, people don't often take the time to smell the roses much less write a letter to commend a job well done. Please allow us to commend Linda Gerhard and the staff on the excellent work she did for our recent appliance (refrigerator, gas range, dishwasher, microwave oven) purchased from your organization.
We realize that a thank-you is a small reward for you diligent work. We especially appreciated Linda's good work because we were so overwhelmed by other aspects of our busy lives, that the idea of buying enw kitchen applications at this time was beyond us. Fortunately, Linda did an amazing job to understand our needs and challenges, thus, winning our confidence in the Gerhard organization. Thanks to your organization and Linda's commitment to customer satisfaction we will recommend your services to our family and friends.
Thanks again for everyone's commitment to great service.
It was a pleasant experience and the workers at the store were very nice and helpful.
We have worked with Gerhard’s in the past and their staff experience and knowledge is top notch. Delivery was right on schedule and the installation was precise. Clearly a better option than box stores or smaller appliance retailers.
Just bought a new fridge from here on Sunday. Frank was knowledgeable and really helped us with specs of our previous model and what fit our space and needs best. Delivery in 2 days. He followed up via text and email which was very helpful as well. Hope delivery and set up goes as smoothly as picking it out did. Thanks, Frank
Wonderful service - helped me immensely in a pinch when my dishwasher broke before a party!!! Couldn’t be happier
Bought a new refrigerator (LG) here after old one died. Adam was helpful in helping me decide on model and placed my order for quick delivery. Delivery went smoothly.
Duane was extremely helpful with fixing an order for us. Very knowledgeable, responsive and patient. Thanks!
Or pure I was thoroughly please with my experience with Gerhard‘s appliances. They had a great price for the microwave that I needed to replace. And the gentleman that delivered the new microwave, install a very proficient and efficient manner and we’re in and out in under 10 minutes. They were sure to clean up after themselves and were very pleasant. I would they were sure to clean up after themselves and were very pleasant. I would highly recommend look into garage appliances for those kinds of needs.
After looking at Lowe's, Home Depot and Costco for a replacement microwave, I decided to check out Gerhard's. Boy am I glad I did!! After looking online at the exact replacement GE microwave I wanted and seeing that Gerhard's was priced even less than all of the others, I gave them a call on Sunday. Cody in the Ardmore store was awesome and he had all of the answers to the questions I had. Even better was that he told me that they might even be able to get to us on Monday for delivery and installation. Because I was headed out of town on Monday, I asked Cody if we could arrange for Tuesday. His reply................no problem!! Sure enough on Monday, I received a phone call, a text and an email confirming our early Tuesday morning appointment. Because this was an exact replacement, the installation was to be pretty easy and they were in and out in about 1/2 hour. One thing to note, Lowe's and Home Depot were going to be at least 5 days for delivery and installation and Costco (incredibly) was nearly a month until they could deliver. REALLY?? All I can say is that for my next appliance need I will surely be calling on Gerhard's again. Great customer service, competitive pricing, excellent communication (including Cody's followup text after delivery and installation) and best of all, nearly immediate delivery and installation. Thank you Cody and thank you Gerhard's!!
We recently purchased two refrigerators from Gerhards. One was to replace our main fridge, and the second was for overflow for our garage. Frank was very helpful in directing us to the right options for which refrigerator was “garage-ready,” built for the swing in temperatures outdoors. He also was very insightful and knowledgeable in helping us explore all of the options from counter-depth to regular, and the pros and cons of each, as well as the brands. He was very patient and friendly while we belabored over our decision. Highly recommend!
Austin was great to work with. He was very knowledgeable and gave me the right advice when needed!
We worked with Brian in the Doylestown store to buy a new dishwasher. He is very knowledgeable and patient, answered our questions and provided helpful recommendation. The delivery was seamless and follow up questions after delivery was addressed promptly and to our satisfaction. Highly recommend to use them for your household appliance purchases.
I have been using Gerhard's for years,we buy over the phone and they handle everything so quick and smooth. The prices are fair and the is service great. James Allmond did a great job following up and caring for me today! Thank you James!!!
Austin was extremely helpful in helping us find the right dishwasher that fit our space and budget.
This store has awesome customer service and very attentive to your needs. I would highly recommend this store.
Dave was very knowledgeable and assisted in finding the best option for us.