Testimonials
“I just wanted to write a letter thanking your staff for their quality service. Chase Fecko went above and beyond with his customer service skills. He is very knowledgeable on The Stone Store's products and once I described my project he gave me a plethora of tips on how to make my job easier and cut costs. Because of Chase our project came in under budget and we finished two weeks early.
Gerrod Simms, your delivery driver, was superb. He arrived on time, made recommendations on the best route for dropping materials and ultimately made things easier on my wife and I to unpack. We are definitely recommending The Stone Store to all our friends and neighbors.”
“I'm a commercial contractor. These guys always come through for us. We've done numerous concrete jobs with them and have not had any issues come up. Recently, at our principle residence we ordered top soil. These guys were not the cheapest in town but doing my research these guys had the highest quality top soil for reasonable price. I could have picked it up in my trailers and saved the delivery fee but doing that would have cost me more on time, labor, and the use of my trailers. Nah let the dump truck handle it. My 3yr old son loved watching him dump it anyhow. Don't listen to the naysayers...USE THE BEST-THESE GUYS!!!!!!!!! ”
“I recently purchased a number of Techo-Bloc blocks and other products from your business. I am not a sophisticated stone mason, just a DIYer. I wanted to tell you what an ease it was to do business with The Stone Store. Your employee, Kevin Scott,should be commended for how he works with customers. I knew nothing about Techo-Bloc when I walked in, but Kevin asked me all the right questions and made sure that I got everything that I needed. I will tell anyone who wants to know that they should be dealing with The Stone Store…”
“ We found your advertisement in a local Eastern Shore magazine. We were building a raised patio. It is now complete except for the bluestone, natural stone. “Local supply” people delayed delivery for over a month. Lots of B.S. excuses, now cold weather will delay us. I called your co. and was able to get Roy Selke who enthusiastically told me he would see about supply of buff bluestone. Within one hour he was able to give me an option for delivery and had found just what we needed. I was very impressed with his resourcefulness! That same day, late-afternoon, then we had your co. offering to ship to us by next week, our requirements. I went in to cancel our local order and truck arrives this Friday. We will be looking forward to doing future stone requirements with such a professional company & employees like Roy. “Chestertown, MD” is “quite rural”. No one is in a hurry to service customers. I wish I had known about you sooner. Next time you’ll be my First Resource. Thank You. ”
“I would like to commend Sam Burk for the great service he provided my wife and I with our recent order at The Stone Store. We met Sam during a busy Saturday… Sam took the time to answer all our questions. What really impressed me however, was that after the order was placed, Sam quickly returned phone calls to answer questions, make changes to the order, and provide updates on the delivery. I did not expect that type of responsive customer service for what I am sure you would consider a relatively small order. We felt like Sam made our priority his priority. I am very happy with my experience at The Stone Store and will definitely buy from you again.”