Majestic Awnings and Outdoor Shade Structures
ShareEdison, NJ 08817
Testimonials
Its the best awning co in the business...100% satisfaction...
The awning is great, however the experience of getting the awning installed (scheduled, were very late so I contacted them (no one reached out to me), said the guys were still coming and then didn't let me know they were rescheduling to the next day) and then working to get the electrician that THEY RECOMMENDED and work with all of the time has been absolutely horrible. They gave me the wrong number, didn't seem too concerned when I let them know that it was wrong and that I called the electrician every day for over a week with no response. The awning is nice, but the customer service is poor. I'm not sure I'd work with them again after asking to work from home on multiple days with poor communication to not have the installment finished.
Salesman Ken's presentation was excellent and there was a great selection of styles and fabrics. He took a lot of time, explained every detail and answered all of our questions. Installation was on schedule. Only hiccup was warehouse neglected to send awning hood with the installers so they had to return another day. On the day of their return, they arrived approximately 6 hours late because they were quadruple booked according to the installer. Other than that, everything was fine. Awning looks great!
very prompt and efficient
Enjoyed working the the salesman, who had a large selection of fabrics to choose from. The workers were in and out.