Mission Statement: To provide first class customer
service to both our Tenants and construction Clients by providing
direct access to the executives of the company, who ensure that every
decision made within the company incorporates the company’s core
values and upholds our strong family reputation.
Honesty/Integrity: If it’s not good for our Tenant
or Client, it’s not good for us. So we are as up front and honest
with our Tenants and Clients as possible so we can be trusted and
relied upon. This is the foundation and key element to developing
our strong business relationships and why a lot of our Tenants have
stayed with us for as long as 30+ years and why our construction
clients come back to us time and time again. 90% of our construction
work comes from repeat customers from the previous year.
Consistency/Quality: Once we develop these strong
relationships, our word and the quality of our work are consistent
with our actions. We pride ourselves on working within our Clients
budgets while delivering a high quality product within projected
Discipline: We stick to what we know best and are
very good at what we do. We never take on too much work or get
involved with projects that we cannot handle. Maintaining this
discipline has allowed us stay in business for over 60 years.
Versatility: We truly are a one stop shop. Having a
Real Estate, Maintenance, and Construction division allows us to
provide any service our customer may need. No repair is too small
and no job is too big or too complicated. We specialize in building
grocery stores, which are often thought of to be the second hardest
stores to build behind only hospitals, so our background and
expertise can handle our clients’ needs. We hope the Lane Group is
the first person our customers think of when any problem arises –
from changing a light bulb, to building their new store, or even
buying and developing a new piece of land for them.
Community: Giving back to the communities we work
in is very important to us. The better the quality of life is in the
communities we work in, the better chances our clients, tenants, and
our own company have at being successful. Any way we can help out
these communities, we try to.
Family: Being a family owned, family operated
business, we want our tenants and clients to feel like they’re part
of our family. Our business succeeds because of the fact that we
look to build long business partnerships. We only succeed if our
Tenants and Clients succeed, so we share in our customers’
commitment to excellence.