Lapin Services

A couple days after and we are looking good! All the water and plumbing issues are resolved with the new drainfield!

It has been a headache for months!

As soon as I found Lapin, Carlos contacted me immediately to get a quote. Once we found our finances we went ahead. They also offered financing, such as half down and payments.

After submitting paper work they had someone pump our tank the next day, then the next feel days crews were coming by taking measurements and soil samples. This reassured us that we picked the right company for the job clearly this was a quick process.

Then came the wait... For the permit.

As soon as it was approved Carlos called and sent crews next day. Santiago was helpful and answered all questions the drainfield was done by 2pm after being there at 9am so it was very quick. 

It was a pleasant experience only thing that went wrong that day was our cable line did get cut so we lost Internet and cable for a couple hours. 

Would recommend to anyone. Message if you want more information about my experience!

Just before Christmas, my son bought an older house, which among other issues, contained polybutylene pipes that needed replaced in order to insure the house.  After looking at the online reviews for plumbing companies, we chose three of the highest rated companies and requested estimates.  Though there was no significant difference in price between the companies, due to the patience and thoroughness with answering our questions and the kindness we were shown by their estimator, Lapin Services immediately became the frontrunner!

Their estimator, Jim, arrived on time and with a friendly and helpful demeanor.  We told him what the home inspector said we needed, and Jim examined the pipes in a few areas in and around the house.  He explained what we should expect during the repipe, the length of time it would take to complete the work, the approximate number of holes they'd need to cut into the walls and when we could expect the permit to be filed and the work to commence.  He was thorough and explained the repipe process in a way which was easy to understand!  As promised, we received a written estimate of the cost via email the very same day and the price was fair, so we chose Lapin Services.

Kim, from the Admin & Permitting Dept., was wonderful!  She communicated with our realtor and provided us the paperwork we needed to fill out and have notarized at closing in order to have the permit pulled quickly and kept us up to date about what was happening and when we could expect the final inspection.  Kim became my "go-to" gal for any questions that came up!  Amazingly, even though the house closing unexpectedly ran into the late afternoon, which delayed us in getting the paperwork to Kim, she was able to schedule the work to be done the very next morning! 

Bryan and Ryan showed up right on time, first thing in the morning, and immediately got to work!  Both men were kind, polite and extremely hard-working!  I'm not exaggerating a bit when I say these guys worked fast and HARD!  They didn't dawdle, goof off or waste any time at all!  They were polite and professional and remained completely fixated on the job at hand!  Not surprisingly, they completed the work much faster than we had anticipated, cleaned up after themselves and the work easily passed the county's final inspection!

Lapin Services will be the company we call on for all of our plumbing needs from now on!  Their employees are top-notch and extremely helpful, the work they do is excellent and the final cost was EXACTLY what was estimated-no hidden costs or charges!

Five stars all the way for these folks!  

I called Lapin in the late afternoon when I realized there was a leak in my garage.  The very next morning, a gentleman by the name of Jim was out to see what the heck was happening.  After worrying about the water coming from the slab, it turned out to be a pinhole lead in the kitchen sink pipe, (in the concrete wall), that had been dripping out water for a while.  Jim was super nice and worked around the weird piping that is my kitchen, chipping into the wall to get to the bad pipe ... all while my old, senile dog continued to get in his way.  It was a difficult arrangement but he was very understanding and helpful.

Since my weird pipes were not cooperating with the wall saw and Jim didn't have the specialty tools to continue the leak search, he sent another truck over that did.  They were at my home in no time and fixed the leak that day.  Huzzah!!!

Jim also gave me the information of another great company that could come out to detect any mold that might have manifested from the leak.  (I'm glad he did because it turns out ... there WAS mold.  Ain't nobody got time for that.)  I wouldn't have thought to check it because this is my very first leak.  Thanks, Jim for looking out.

Anywho, I can't thank Lapin Services enough for their help.  Their quick response and professionalism is truly appreciated.  These folks are the real deal and I will be using them again in the future for sure!