H.J. Martin & Son, Inc.
Green Bay, WI 54303
Testimonials
"I am absolutely pleased with H.J. Martin and Son's effort and expertise with this project."
"I am here at the Open House and the Facility looks fantastic. Thanks to each of you for the time and effort that was put into this building. But more importantly, thanks to your field personnel for their efforts, without them, this would not have been possible. Please take time and extend this thank you to them."
"I wanted to let you know that my installer for this graphic installation just called me specifically to praise Shane Peters. He explained that Shane was very helpful and accommodating throughout the installation. He also mentioned how well Shane handled himself around the other workers that were on site. These kind of calls are very few and far between and I feel that Shane should be recognized for his professionalism. Please let him know that he is appreciated."
"I very rarely hear workers talk highly about their bosses much less all the workers. I can only hope I can be as good of a leader and steward."
"H.J. Martin and Son went above and beyond to meet the deadline we had to get the new store open on time."
"Thanks to you and the crew for having us look as good as possible."
"On behalf of Sentry and Findorff, thank you for your efforts. I understand we are not completed, but your Team stepped up big time. Without their dedication, the project would never have been completed on time."
"Al works well with all on the project and we can tell he genuinely cares about not just the success of H.J. Martin and Son, but he also cares about the success of the job as a whole."
"Just had the carpet cleaned - great job! I was impressed with your preparation, taking precautions and execution."
"From the time H.J. Martin and Son has started on this project, we have had nothing but a great experience with all of your guys. They have been a pleasure to work with, and the entire site enjoys their presence."
"The gentlemen that recently worked at our office on the tile and carpet replacement were excellent. The guys were always on time and they worked around our schedules and cooperated with us in everything they did. They were courteous to our staff as well.
I did want to single out Greg and Steve who worked on the carpet. Those two were great. Greg was able to stay and complete all the final touches for the base and made sure everything was to our liking. This meant a lot to all of us. Job well done. Thank you."
"I just wanted to let you know that I appreciate you guys getting out and getting this done for us. I also wanted to let you know that Joe did a great job and was great to work with."
"We are pleased H.J. Martin and Son. continually performed with a high level of leadership and professionalism. Kevin LaPoint, Chad Hultman, Alan Gabriel, Roger Rohloff, and Josh Lake, as well as your field employees, did an outstanding job and were very instrumental in the completion of the JC Penney this past year."
We recently had a new kitchen floor installed along with all new carpeting in our living room and bedrooms. We worked with Mary in Neenah and were very happy with how it all turned out. She was very helpful in guiding us through
the whole process, from making our choices to installation and following up to make sure we were satisfied with the results. We would recommend Mary and h.j. Martin to anybody looking for a great remodel experience!
We wanted to replace the carpet in our living room and hallway and the laminate in our kitchen, dining room, laundry room, and bathroom with luxury vinyl plank. We received samples and prices from three different places in the Green Bay area. In April, we started working with Angela at H.J. Martin. The durability of the flooring was very important to us since we had a small child and a dog. We also have light colored trim in the house, but wanted a darker colored floor so we were trying to find a floor color to complement the trim. Angela was very patient with us as a tried sample after sample and she prepared quote after quote as we worked to find the perfect flooring. We are not ones to make quick decisions and wanted to be sure we found the right product/color. She answered all our questions promptly and provided advice along the way. Angela ordered extra samples of us so we could fairly evaluate all our options. After finding the color/product we wanted, we ordered the flooring and it was installed in October. We couldn't be happier! The color is perfect with our light trim. This was a major project for us and Angela was so patient as we went back-and-forth trying to find the right product/color. The customer service provided was excellent! No regrets!
We thought the staff was great. They did a great job picking out samples for us based on the ideas we shared. They gave us large samples to take home. They were able to combine both of our styles in their suggestions. Karen has a great eye for color and patterns and designs that are timeless.
It was a pleasure working with Caitlyn on our bathroom flooring project. I walked in not knowing what I wanted, but after asking me some questions and looking at a few samples, we decided on luxury vinyl tile. Caitlyn was very knowledgeable and responsive. My bathroom was a small project, but throughout the entire process -estimating and installation, I never felt like the small job. Everyone was very thorough and professional. I highly recommend Caitlyn and HJ Martin!
We worked with Breanna R. this past weekend. We didn't have an appointment, but were lucky to be paired with her. Breanna was outstanding. She gave us the perfect blend of direction and selection all within our strict budget. We are building a new home and can easily get overwhelmed with choice. Breanna quickly honed in on our style and directed us to a few wonderful choices. She was incredibly knowledgeable on the product available and help guide us to a beautiful final selection. I would highly recommend asking for Breanna on your next visit.
We recently had a new backsplash put in at our home in Neenah. I could not have been more impressed and pleased with the quality of the work and attention to detail that HJ Martin provided. Their work is truly amazing. Would recommend them to others for any backsplash work.
We worked with Amy in regards to having our kitchen floor replaced due to water damage. I can be a difficult person to work with as I am very picky and ask a ton of questions. They were more then accommodating and answered every question we had. The work was done in a timely manner and with great attention to detail. We will be a repeat customer!
The flooring itself is absolutely beautiful!! The product is high quality and is perfect.
I was, however, frustrated with the selection process & installation. We worked with Breanna on a home we were building through Tycore. When we met with her, she gave us inaccurate information about where the carpet vs where the vinyl flooring would be. When we saw it for the first time, we were shocked at what was where. When I reached out to Breanna to just share feedback directly with her, she wrote back and basically told me that it was ME that had misunderstood. Grr... Then I shared this story with Tycore. Interestingly enough, when Tycore checked on the flooring, they found that it was actually installed incorrectly, in that it didn't follow the floor plan. I said, oops then maybe Breanna was right? Tycore told me, nope, Breanna was wrong AND it was not installed according to the floor plan. In the end, it was corrected, but there is still a large nail sticking up from the carpeting.
In summary, the product is amazing and I would choose it again in a heartbeat. The communication between the HJM staff and the builders needs to be more clear. Also, there are more tactful ways to respond to a nicely worded message from a customer. When they tell you that they're not mad but just wanted to share feedback because other customers might be mad, don't blame the customer for misunderstanding what was actually your error in the first place - and maybe just say something like I'm so sorry for the miscommunication. That means that no one is necessarily at fault, but just that the two parties didn't understand each other.
I recently had 3 rooms of carpet installed. I worked with Tori form Hj Martin, (designer) she was very helpful with my color selection, the installers were very polite and cleaned up after themselves. I would highly recommend this company.