Ranger Heating & Cooling
Tacoma, WA 98424
Testimonials
“These men know their job and do them well.”
“Tylor and Gideon arrived right on time and got straight to it. Both were professional, courteous, and hard working. Extremely satisfied with their workmanship and end product.
I will definitely be sticking with Ranger for any future heating and cooling needs.”
“First off, everyone from Ranger that came to assist with the installation of the AC system was very professional and friendly. When the installation crew arrived (10:00), they walked thru the order to make sure all the items and actions I had requested were on their work order. Next we toured the house, yard and attic to preview the work areas. The install was moving along smoothly with the compressor, coolant lines and control wire prep. Things slowed down when they discovered that their soldering and brazing gas bottle was low and called around to other installers to see if they could bring over a fresh bottle. While waiting for the bottle, the evaporator core was installed following a lot of adjustments to the blower and heater unit. By around 15:00 they had completed as much of the install as they could do without the gas including the installation of the thermostat. I believe the gas bottle arrive around 17:00 and the lines were completed. The next issue was waiting for the coolant tech to arrive. around 18:00 the system was being charged and then the thermostat setup to run the system. If believe everyone was packed up and headed out around 20:30 to 21:00.
Despite all these delays, they guys maintained their cool and kept me updated on how things were going. Though wrung out, walked me thru the thermostat, basic things to lookout for in the first few weeks and to let them know if there were any issues.
All-in-all, the installation was successful despite all of the delays and minor issues.
I would proudly recommend Ranger to my neighbors and friends as a great company to work any HVAC items they may have.
Many Thanks to all
Kelly”
“Did a awesome job, left the place clean. He installed a vehicle barrier.”
“Great team Tylor is knowledge in HVAC just not so much with football. To bad he is a Giants Fan! Other than that could not ask for much better.
Looking forward to seeing them again for future work. Thanks Ranger!”
“Connor and Tyler were knowledgeable and hard working; they managed a challenging installation in my house well and got it done in one day without any drama. Their professionalism was very reassuring during the whole process, they were able to explain the callenges to me in a very clear and succint manner that allowed me to make decisions with confidence. I'm very happy with my ductless mini split system, I feel like it is a new generation of heating and cooling that far surpasses the generation that I grew up with. I am glad that I am able to experience this revolutionary new heating and cooling system; it has been a long time coming.”
“Can I just say amazing! From the initial call to schedule an in home appointment to the final installation of a new furnace the customer service provided by Ranger Heating was top of the line. Dan arrived on time and his sales presentation was easy to understand and we did not feel pressured. Once we made our decision and I contacted him he answered his phone immediately and let me know how the process would work. Amy called to give me dates for install and followed up the day before installation. Tylor and Connor arrived right on time and stayed until everything was perfect, even doing the venting the way my husband asked. Many companies say they have great customer service but Ranger actually carries it out from start to finish!”
“These two young men were Courteous & Professional at all times. We requested a call when they were on their way so that we could put our fur babies in a room where they would be safe during the time that the installation of our ductless system was being installed we did receive a call as requested. When they arrived they were friendly but professional. they two young men worked hard and let us know what they were doing during the process and they answered any questions we had without hesitation and so we understood. Good customer service is far and few between these days but these two young men could teach a class on how to provide GREAT customer service they made us more comfortable with our decision on having this system put into our home. When it comes time for our yearly maintenance we will be requesting these young men to do the job. Also the electric company Wireworx who came to hook up the power for the unit was very much friendly yet professional. Thank you Tylor & Connor. Outstanding job.”
“Robby was friendly and efficient but he also took the tome to educate us about cleaning the filters. Great job. He also lets us know that there were several other services Reager could supply and had ideas on how to make our heating/cooling system more effective. All in all, we received excellent service today. Gideon’s name isn’t on the list but he was also very competent and effective.”
“We needed to replace our system. It died at 20 years of use. We wanted something that would last throughout the next 20+ years. Ranger was the company we chose, to install our new Trane system. Amy scheduled a time we chose, for Dan to come to our home, and hear ours wants and needs. Isaac and Curtis arrived at the scheduled time. They were extremely polite and helpful. Our dog was very comfortable with them coming in and out of the house. We are tremendously happy with Rangers Cooling and Heating customer service standards. From Administration, Sales and Installation, to teaching us the technology to run our system, from home or remotely.
Thank you Ranger Cooling and Heating!”
“Robby always polite and professional. He has thorough knowledge and offers excellent service advice. He doesn't present like a salesman attempting to sell me unnecessary services. Reasonable cost for annual maintenance. Robby is the epitome of a great service tech.”
“Isaac and Curtis installed a new Trane furnace and air conditioner in my 1929 home the past 2 days. They had to work in some tight spaces! They could not have been more pleasant, professional, knowledgeable or hard working. They answered all of my questions and consulted me on all locations for my new registers, etc. It was a pleasure working with them both and I would highly recommend them. They're a great team!”
“It is with the utmost pleasure to submit this review for Robby Courson. His customer service is exemplary. He arrived within one minute of his estimated arrival time and explained everything he was doing every step of the way. Many of my experiences with customer service these days have been quite disappointing. Being in customer service myself, I have high expectations, and Robby never fails to delivery the best.”
“Robby came out to train us more on the touch screen thermostat. He was awesome when he explained how it works and how to set it up if we need to change the thermostat in the future.”
“Robby was very professional, courteous and informative. He kindly informed/showed me that I had a small gas leak at my meter(which was also corrected same day). Thank you for the great service.”
“The installation on my new heat pump and tankless water heater was just completed by Isaac and Curtis. I couldn't be happier. They were both so punctual, courteous and extremely professional!! I was very impressed with the job they did, the way they kept me informed of each step and the way they considered my preferences for placement. I would highly recommend Ranger Heating & Cooling to anyone. I was also incredibly pleased with Hillarie and the amount of time she devoted to covering my options and providing educational and reference materials to me. This has been the most smooth and pleasant home improvement project i have ever had performed. Thank you so much!!”
“We have been using ranger for several years now. Every time the installation team/service team comes out I am impressed with the professionalism and experience they bring. I will not hesitate to continue using this company in the future.”
“Installers arrived at appointed time. Were friendly and courteous. Removal and installation of furnace took less time than expected. Also installed a new thermostat.
Whole experience with Ranger from end to end of the process exceeded my expectations and their was no pressure.”
“Connor and Dan were absolutely incredible to work with. They did everything they could do to make our transition from oil heat to a heat pump as painless as possible. They were both kind and courteous and polite! They answered my many many ??questions with patience and a smile! Thanks guys! I would recommend this team anytime.”
“Connor and Dan were absolutely incredible to work with. They did everything they could do to make our transition from oil heat to a heat pump as painless as possible. They were both kind and courteous and polite! They answered my many many ??questions with patience and a smile! Thanks guys! I would receive this team anytime.”