Spencer's TV & Appliance
Glendale, AZ 85302
Testimonials
From start to finish my experience was wonderful. The only reason I didn’t give the full five stars was the delivery and setup of my two small refrigerators were somewhat incomplete. I had to adjust the doors to square and seal properly and had to swap one of the doors to swing the other way. I was able to do it myself but I’d feel bad for somebody not so inclined. My official rating is 4.9 stars and most of that was due to the amazing Derrick McWilliams in the Scottsdale location. Derrick was no-pressure, willingness to find the best prices for our particular needs. We bought about our anticipated budget, but on our terms as we sought quality over price. Overall yes, I’d shop at Spencer’s again!
My fridge broke 3 weeks ago. Trying to navigate day to day life with a 5 year old and no ability to keep food cold is so much more difficult than I could have ever imagined.
#HomeDepot was supposed to deliver a new fridge on Thursday. There were 3 people in my condo at 10:30 when the company claimed to have attempted delivery to no one answering the door.
After SIX HOURS on the phone with Home Depot and their horrifically inept delivery contractor, they actually managed to push my re-delivery out one more day from Tuesday to Wednesday - a week later.
A huge thank you to Darryl at Spencers TV & Appliance for not only matching the price so the condo owner would approve and cancel the Home Depot order, but had that thing delivered and set up on A SATURDAY, a mere 15 hours after it was ordered. Showing why #BuyLocal is the way to go.
I have a 2 year old, $3000 fridge that is broken for the 2nd time. It is still under warrantee. I’ve been 7 weeks without a fridge with a family of 4. The repair man has been here 6 times and unable to repair. We’ve asked for a replacement, but they said they’re going to send out a different repair man. If he deems it unfixable, we will get a Spencer’s credit. Do I want a Spencer’s credit? Of course not. I wouldn’t buy a pack of gum from them at this point. Clearly my fridge is defective (2nd time it’s broken), and I can’t get a refund and buy a fridge from a place that will stand behind their product?!?! Next time, I go to Lowe’s. By the way, the front has broken off of one of the drawers. They said this is not under warrantee. It’s broken.
Our GE dishwasher was only three years old but did a terrible job getting dishes clean. Called Spencer’s on Friday and talked with Dave. I went in that day and he was very knowledgeable about the Bosch I wanted. Was delivered and installed the next day. So far everything is great as expected. A good buying experience.
The salesman was very knowledgeable and very patient with us answering all our questions and showing us the various options available with different brands and models. The delivery and installation crew were very good also. They removed all the old appliances and carefully installed the new ones. They checked to make sure everything worked properly and that there were no leaks. They removed all the packaging materials and left my home neat and clean. I would highly recommend Spencer’s
Roger is doing a great job of helping us with the repair of our ‘less than 1 year old, very expensive, gorgeous’ LG refrigerator that has been broken for over a week. This is not his fault and he got us a loaner fridge today. More when the saga is complete.
My sales guy Joel Zamora was a pleasure to deal with. He was quick to answer my questions and get me a very good deal on an appliance package. The appliances were installed the very next day after I placed the order. The installers showed up on time and did a fantastic job. This is my first time buying from Spencer’s and will gladly do business with them again!
I have shopped Spencer’s many times. Shane our sales person was an awesome resource for our new build. Received delivery today on 8 pieces...they were so careful not to scratch or scuff any of our brand new finishes and attentive to the details of installation and made sure everything was working properly before they left. Thank you for a stress free experience!! #christelduba #realtor #newbuilds #remaxthecollection #customhomes #spencerstvandappliances
Keith did an outstanding job of walking me through my options. Friendly, professional, knowledgeable...first class.
Installation was no different. There were a couple of challenges to work around and again, friendly, knowledgeable and professional.
Spencer’s has won me over...and my expectations are high. Thank you for your outstanding service!
I had ordered a Sonos subwoofer on Tuesday and was supposed to ready in store for pick up Wednesday when I arrived they told me they messed up and was sent to Tempe. I was told to come back next day to pick up and I'm here today and yet again they did not have product. Do not shop at Spencer's!!! John is the manager at this store and his customer service and ability to satisfy customers is the worst I've seen.
If you’re looking for quality merchandise and no pressure salesmen then go to Spencer’s. Along with great prices, they don’t have an outrageous delivery and installation charge. I will definitely be going back when I need a new stove and refrigerator.
Showed up on time for delivery. Very courteous. Waited on immediately at the store.
They were on time an great service 5 stars
Wonderful service! On time and fast, friendly service.
Knowledgeable and helpful staff. Thanks for delivering next day, even though it was Labor Day. And the price break was nice as well.
The salesman was very knowledgeable and answered all of our questions and made a recommendation based on our preferences and needs. The installers were on time, friendly, and very professional!
Best Prices, quick delivery, expert installation!
Everything explained about working the appliances, cleaned up when the job was done, very polite and professional.
knowledgeable staff and great delivery. very nice experience.
Great experience from sales floor to delivery. Delivery was 130-330 window, arrived at 2pm. Hooked up washer, dryer and refrigerator. After testing water/ice maker dispenser and running washer/dryer they were gone by 245pm.