Testimonials
-Window broken 3/29 by lawn care company.
-Lawn company called J&A 2 days later. They said it would take a couple days to come out and measure the window.
-About a week later they finally came and measured. The man was on his phone and yelling very rudely at someone. I could hear him inside my house.
-They said they would be back in a few days to put the window in.
-A few days passed and then they said it would take 10 days.
-10 days passed and then they said it would be in by April 30th.
-April 30th passed and I called on May 4th to see what was going on.
-They finally called back May 8th to schedule a date (he left a voicemail). When I got off work I tried calling back twice, during their business hours. No one answered, so I left a voicemail.
-May 11th I still hadn't heard back, so I emailed them around 9am.
-May 11th, someone finally called around 3:30 to schedule an appointment for May 14th.
-Finally came out on May 14th to install window, a month and a half after we were told it would be put in.
-Window looks nice now that it's in, but it should not have taken a month and a half when we were told 10 days.
They installed a window above my front door. Anytime it is cold it fogs up and drips. They have been out multiple times with their "best guys" to recaulk it. Has never worked. Old window never fogged up. A local company in Albertville makes the window. It would seem easy enough to get a replacement and have it installed again
They did a great job we love our mirror's. Easy to work with as well. Thanks for a great job!