Interesting that nearly every review seems to be about using a bathroom. It's a towing company! I've been a customer of Hilario's for YEARS. They do great work, and they have always treated me kindly. Ask for Arty if you're having a problem -- Big Art took care of me like a son, and his son takes care of me like a brother. Great family. I've never had a problem with pricing (they've towed me twice in 20 years, and I've used them for mechanical work on several occasions). Even if you can find a slightly better deal, go with Hilario's. The quality is there.
These guys are amazing everyone went up and beyond to help us. Keith thank you again for all you did for me and Gary. After being stuck at the rest stop for more then 6 hours he towed us to where our load had to be delivered and instead of leaving us stranded he drove us to his shop which was towards our house. After they saw us struggling trying to find transportation to get to the car Enterprise ,Lance offered to drive us so we didn’t have to pay for a taxi. They offered nothing but exceptional service. Thank you again! These guys are much more then just a towing company.
... Thank you Bubba for being the tow Angel for Weenie Lynn's I84 tire blow out today! You are personality-plus as well as knowledgeable and thorough... would recommend Hilario's to everyone....especially if Bubba is dispatched!
My family and I had already driven 450 miles of a 500 mile trip and my 8 year old daughter had a sudden stomach ache and needed a restroom ASAP. She NEVER cries about something like this, but started to cry and told me she couldn't wait anymore. My wife went in and right back out, telling me they didn't have a public restroom. I brought her back over and yelled to the guy, "I HAVE AN 8 YEAR OLD GIRL CRYING BECAUSE SHE HAS TO GO SO BADLY AND YOU CAN'T EVEN MAKE ONE EXCEPTION?!" Absolutely miserable pieces of garbage with no souls own and work at this place. Let's pray for a careless smoker near the pumps.
Rude Employees they are theives we got a price of 800 yo get towed out of the snow on the side of the road for a truck which seems ridiculous. Than they claimed to only accept com check or cash. No debut or credit card payments. I'm on the phone with my driver while other dispatch is on the phone trying to make a payment and they were making it impossible than they said if we couldn't pay them in these forms of payment they would have to tow you to they're shop which would be more money mind you we as of yet agreed to the terms and their driver Harley told my driver we aged which is untrue we were trying to figure the way to pay them and never agreed for him to hook up my driver and take truck to the shop. I'm on the office phone calling to purchase com data chk payment. Now that the secretary of the shop got upset that we were trying to figure out a payment like a credit card form that most businesses have because our driver didn't have $800 cash on him they're now charging us $ 325 per hour until payment We're a company based out of New Jersey and they're located in Connecticut. Do not contact this company and it is also illegal to hook up with an individual in the vehicle or truck and they're driver hooked up our truck basically making it a obligated hostage situation. This is not the way to conduct business especially when a company is based two states away and is literally trying to make a payment and they're making it impossible to charge you more. Unbelievable! I wouldn't even consider a star because I had to post this review it would not let me continue with out a star
Really needed a bathroom, found out they didn't have one after I gassed up. The man working seemed quite happy to tell me they didn't have one for me to use. There are signs on rt 84 for gas at this exit but its a bit far and kinda a trap, especially if you really need a bathroom.