John E. Phillips Plumbing, Inc.
Hawthorne, CA 90250
Testimonials
Thank you so much for coming out so quickly and doing so much work! I was so impressed with how above and beyond you went to get this done and even cleaned up afterwards. Thank you, thank you, thank you!
My drain is clogged a lot due to my luxurious hair and the fact that my girlfriend is a magical unicorn that sheds like crazy! So the liquid plumber wasn't cutting it anymore and we needed help. Called for an appointment and they said we can have someone out tomorrow. Sure enough right on time Brian was there to fix it. He wasn't even there 1/2 an hour and was done. Shower drain has been running great , he even gave me some tips on keeping it clean in the mean time. Awesome service. I usually try to DIY everything but if you need a professional try these guys!!
I was having severe plumbing issues. Bryan came out and dicovered it was some shotty previos work i had done. Not only did he fix the immediate problem, he also fixed the mickey mouse work for the long haul. I havent had a problem since. Professional and knowledgeable....the guy know his stuff. I would recommend to anyone.
I've been using Phillips for years. Since Bryan installed a double sided wall heater for me. But this review is for some plumbing work I needed. My Kitchen sink was clogged un and so was the sink in one of our bathrooms. (I assumed they were connected because every time I used the garbage disposal, sediment would come out of my bathroom sink drain) I called Phillips. Bryan was there within the window of time I was quoted. He took a look at the clog and he left me know that the plumbing between my kitchen and bathroom was done incorrectly. I authorized him to correct the issue. He made the fix in no time. To showed me exactly what he replaced so I would know exactly what I was paying for. Price was reasonable. And he did a great job of cleaning up. Great experience.
I don't know why it takes forever and a day to get a response for an estimate. We had work done by them five years ago and they were great. So tried again for our main sewer line replacement. Called and was told someone would call back. Never did. I had to call back to see when they could come out. Was told someone would be out on Thursday. NO SHOW.
Then, magically on a random Friday Rich shows up without a clue what the call was. Told him to return on Monday and explained what the job was. Came on a Monday w/o camera needed to do the estimate. Then tries to sell me on a liner. Yeah, NO THANKS.
Don't think I will use them again. Too bad.
I had a great experience with this company from initial contact to wrap up.
Great customer service, prompt responses, job got done correctly and quickly on a short time frame. What else could you ask for?
I will be using Phillips again, thanks to Cara for the great service.