East Penn Sanitation, Inc.
Bethlehem, PA 18020
Testimonials
What an amazing company! They helped Lehigh Valley Children's Center's Walnut St. Site on "united Way's day of caring "and allowed us to create a safe space free of debris for our children. We now have a designated emergency shelter in place. Thanks East Penn!!
They take things from people's porches that are clearly not trash and don't own up to it. Trash...
I wish there was zero stars. I'll be pursuing my issue with this company, even if it has to be resolved in court.
Most horrible horrible service ever! We get our garbage picked up every Tuesday but because of snow they didn't pick it up last week, ok understandable, so this week Tuesday comes no pick up, called and was told they are very behind but it would be pick up that day 730 pm still no pick up, Wednesday no pick up, I called Wednesday and was told they already did my street but they forgot my house, she promised again they will be there to pick it up that day, still no pick up she then calls my husband tells him they are going to come get it Thursday morning, it Thursday morning still no pick, I called and flipped I was given the excuse that they are trying to get there! Wtf does that mean, there's no snow, it's not flooding what the problem of course her atitude changes because I am pissed as all hell she is yell back at me but when I say I paid for your services and this is how your treat your paying customers her atitude changes, I ask for a supervisor and I am told he is out trying to get my garbage! They have horrible morals at this company, they have horrible customer service! I paid $64 dollars for a service they can't handle! I called the BBB and reported them they are scammers! She them tells me she is terminating my services! Nice job!
Good Job every time. We have never had a problem in 15 years of service Thank you
They now have a service where you pay $3.00 for one plastic garbage bag. It's saving me a ton of money over conventional regular service.?
Absolutely the worst service I have ever received!! They didnt pick up my trash for 2 weeks straight, including recycling!! When I called to pick it up, they told me someone would be out that night, NO SHOW, had to call again, customer service woman was short with me and agitated that I was calling, then the customer service lady blamed me because my trash cans were labeled with some other company, which I was using for over a year without incident! Then she told me I had two much trash! What a joke! I had too much trash because it was nearly three weeks of build up! Also, she informed me that i had 90 gallon trash cans- 2 of them. Their service only covers 6, 30 gallon bags. Last time I checked: 6x30= 180 gallons, 90x2= 180 gallons. After my infuriating conversation with the customer service woman she actually said to me, maybe we can service you. UNREAL!!!