We called a number of places and Hertz-a-Crete was prompt and responsive from the very first call. A number of places simply didn't return our calls, or plain ignored us. The price was very competitive in the bids we did receive, and they got the job because they actually called back and responded to our requests. We had a number of requests during the actual construction of our porch and patio, and they were able to professionally accomplish everything we hoped would happen. Their staff is very friendly and very attentive to details. Our porch and patio have turned out to be excellent! Thanks Hertz-A-Crete!