"I wanted to take a minute to thank Overhead Door and the wonderful technician you sent to my house on a recent service call. My 78-year-old mother was scheduled to land at DFW 3.5 hours after I heard the loud bang in my garage. I was unable to move the door more than an inch… and all cars were in the garage. The dispatcher was very understanding and managed to locate a technician that arrived at my house within an hour of my call. The technician was a master of his task and completed the repairs in record time. Thank you Overhead Door Company for a job well done."
- Cheryl Piercy
"I just wanted to compliment you on the prompt, courteous and professional service I received this afternoon from your company. Less than two hours after I called, your service representative was at my door, had the necessary parts on the truck, and completely repaired my twelve-year-old garage door in less than thirty minutes. To say I am impressed is putting it mildly. Thank you so much!"
- Lucile Wyatt
"I am now, and have been, a loyal customer of Overhead Door. Not only do you guarantee your work, but do it with a smile. My technician was Jim, and he returned to fix small kinks in the system until my door worked perfectly. Please acknowledge him for his fine work. Thank you for taking care of me."
- Patty Jalley
" Thank you so much for your assistance and great customer service! I had taken last Friday off from work to tend to general home maintenance items, one of which being my broken garage door opener. When your technician was unable to make the repair Friday due to unavailability of needed parts, he assisted in making special arrangements to have someone come the next day. This was very helpful to me and greatly appreciated as my understanding is that services are not generally available weekends. Unfortunately I don't recall the names, but thank you also to the gentleman who came out Saturday to do the work."
- Susan Dillon
"I was having problems with my overhead garage door. I called a different company out to repair it and they told me I needed to replace the entire garage door opener for $550.00. I then called your company and you sent Ryan Roberts to our home. He found that the problem with my garage door was that I accidentally had the "locked" switch turned on. He then tuned up the entire garage door unit and now it is working like new again. Thank you for sending Ryan to make the repairs to our garage door. He was competent in diagnosing the problem, he was professional in his demeanor and was efficient in completing the repairs. People such as Ryan are often hard to find these days. I hope you recognize him as a valued employee."
- Tina Jasper
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Company Ratings
Chuck Carlisle
- City of Bedford
03/2014
5.0
Competitive Pricing
5.0
Schedule & Delivery
5.0
Product Quality
5.0
Professional & Courteous Service
5.0
Paperwork & Administration
5.0
Would Use Again
Yes
Overall Company Ratings
5.0 / 5.0
Average rating of 1 reviews
Customer Satisfaction
100% of Customers would use us again based on 1 review(s).