Superior Stone & Cabinet
Phoenix, AZ 85034
Testimonials
I came to the showroom twice. Each time it was very difficult to get anyone's attention to ask questions. As I observed the interactions of the staff, I came to the conclusion that this company caters to couples and families more than individuals and they focus on total remodels vs. one-off repairs of a single item. At least, that's what I observed on both of my visits: couples and families getting help almost exclusively vs. individual people who walk in by themselves. The front showroom is a lot of complete kitchens and bathrooms and that's where the other folks were getting their consultations and advice.
As I walked to the back to look at flooring, not one person greeted me or asked me if I needed anything. Similar happened on the second visit. Their flooring selection is very small compared to other establishments and I was looking for a match to a pre-existing flooring so this was really a wasted trip for me. However, it would've been nice if someone at least asked me if I needed anything.
This was a very bad experience for me, I went to the store 4 weeks ago, this guy Dennis Duff was not the best giving me options within my budget, wanted me to go to a next level "up" price of course.
I left the store being told he will send to my email the estimate later that day,
Surprise, he didn't!!!
After almost 4 weeks he finally sent me the estimate WOW!!!
We had a great experience with Jeff Chaignot and his team at Superior Stone & Cabinetry. Jeff took on our massive project and was very attentive to answering all of our questions. He had a great attention to detail and kept up with all off our changes along the way. He had many great ideas and got us the best product for our budget. I was impressed that Jeff was our contact throughout the entire delivery and install process and ensured that the project was complete to our satisfaction. I really felt Jeff was a great customer advocate I would highly recommend Superior Stone & Cabinet to anyone. And thank you to Mike our installer! He worked diligently and I am impressed with his skills and problem solving!