Pac Van
Tacoma, WA 98421
Testimonials
I left a message yesterday and Mark called me back today. His professionalism and integrity of product and service was a breath of fresh air. We are working to weigh out the advantages of this product to my current need and regardless of the outcome I will be a customer at some point! People helping people is what this world misses too often, Mark made sure that was not the case today!
We shipped a container and inquired about buying for our business. We asked about it hauling directly. We were given a card and made contact. Next thing we know some broker is ripping our ass. Shady at best.
Once pac van bought out a local storage facility, their prices more than double and yet all winter they kept their security gate open 24/7. I have made numerous calls to the local branch and corporate and was given 2 inaccurate explanations and when asked for clarification they never gave me an answer about an over payment despite my calls all week, i have not received any answers for 5 business days. I did get charged extra every month since August with no attempt to correct the situation. I already told Carmen at the local branch I'm not paying till I get clarification nor will I receive a late charge as I'm waiting for pac van's left hand to figure out what the right hand is doing. Oh, I love being double taxed!!!!!!!!!!! My next call will be to the BBB.
We used the Houston,TX location. Tom Caldwell was so easy to work with and very helpful. The prices were the best we found anywhere. The container was in great condition. Best of all was our delivery driver, Ken Butler. He couldn't have been nicer and was so helpful & patient with where we wanted the container placed.
I used the local Pac-Van In Albany,Ga ... Prizes comparable to what I was seeing on craigslist ... delivery went smooth ... easy to do business with .