Aussie Roofing, Inc.
San Rafael, CA 94915
Testimonials
"Less than 6 of each 100 professional roofing contractors in the country meet the professional qualifications and commit to the superior standards required to become certified."
"The special Smart Choice® System Plus Limited Warranty can only be installed by a factory certified organization. Customers can receive much greater peace of mind because these enhanced warranties more than double the coverage of traditional roofing warranties."
"Aussie Roofing is especially qualified for installing a Weather Stopper Roofing system. By reputation, your company is among the very top for the entire United States in both quantity and quality of these installations."
"Orlando: I am writing to commend you on the professional job you did installing Claylite, our lightweight clay 'S' tile in San Rafael. It was a complex project with many difficult elements and you handled each one of them with expertise and care. I am looking forward to continued success working with you on future projects!"
You have qualified to apply all types of U.S. Intec Commercial Penal Sum Guarantees, and to purchase No Dollar Limit Guarantees, up to 15 years in length. The criteria for both earning and maintaining this status are based on your reputation for quality, craftsmanship, and dedication to exceptional customer service."
"U.S. Intec is dedicated to supporting you as a qualified, professional contractor and as an integral component in attaining the highest quality commercial roof systems. Your demonstrated abilities, along with your commitment to maintain the required performance standards, have distinguished you as a leader within the industry. As an All Star Gold Contractor, you are among a small group of contractors in the nation who exhibit the best in commercial roofing, while maintaining the high standards of training, industry involvement, and business management."
When i was getting bids for my foam roof recoating I asked if they would include
opening up the drains on the side of the roof. Aussie was the only company that
included the cost without changing the price of the bid. They not only opened up the drains
but installed new sheet metal and leveled out the area in front of the drain thereby
greatly improving the drainage of the roof. Workers were very skilled and professional
at my home. Clean up was done every day and at the end of the job. Orlando was very
easy to contact during construction. Very happy with the work and I will use them again.
We have a double-A-frame Eichler. Less than 10 years ago, Aussie Roofing put modified bitumen over enhanced insulation on the flat part and asphalt shingles on the peak.
The first thing that happened was we started getting water entering from around a skylight, I think because they raised the level of the roof and gave it a slight pitch, which made water in windy, wet weather wash into it. They came out a couple times with no real success until I had a skylight company box in the skylight and raise it.
Then I started to have to repaint the fascia. They put flashing without a real drip edge over the roof sheeting, so water would wash up under the flashing and soak into the fascia. Eventually Orlando came out and looked at it when we were out of the country. If I understood his proposal, he could tar in the flashing for nothing, or else he could redo it the way it should have been done for a couple thousand dollars. I put some flashing tape over it and tarred in the flashing myself.
Each time to get them out it is like pulling teeth. I call and talk to madame for a half hour to explain the problem, she says she will have Orlando call me, but he doesn't, so I repeat the the process after another couple of weeks.
We had some ventilator fans installed in our bathrooms which needed to be boxed into the roof and covered with torched-down roofing. I started the process again with them. Although madame said they were very busy, she would have Orlando call me. Must have been about 3 conversations over more than a month with no result. I called another roofer.
Now with the rain and weather we have a leak in the pitched-roof section. It may be covered by the guarantee - I don't know. I don't have the patience to deal with them anymore. I called somebody else.