Applied Mechanical Resources, Inc.
Virginia Beach, VA 23464
Testimonials
“Steve Stephenson and his crew at Applied Mechanical provided impeccable service overall. Highly recommended. It's rare to find someone this good. First, his pricing was competitive (maybe not the cheapest, but then he didn't cut corners) and fair. Second, he was extremely prompt. For example, we called him about completing a few minor unfinished items and he and his crew showed up the same day. Third, he stands by his work. The thermostat he installed for example, quit working after a few months, so I called him. He sent a technician out promptly who performed a few troubleshooting steps and determined that the thermostat was faulty. A new thermostat was installed at no cost to me. Fourth, he knows what he's talking about - very knowledgeable and competent about home heating and cooling systems. Fifth, he's very courteous and professional. He listens to customers and wants to make sure they're satisfied. I can't imagine much that would make me any more satisfied. He did his work extremely well.”
“Everything went very well. We're happy with the service, responsiveness, professionalism, product, etc. It was the most detailed, professional estimate we've received. We're totally satisfied with our new Trane unit. Our power bill went down tremendously compared to last summer's bills. We hired Applied Mechanical again this week to replace an attic fan. We would completely recommend them to my friends.”
“Made sure area was covered from the front door to the back door where work was to be done and cleaned up each evening before leaving. We needed assistance on a Sunday and Steve was more than happy to assist. Prompt and courteous at all time. HVAC system replaced over a year ago and the service provided was superior. The system replaced was over 20 years old and even though it was a challenging situation, Steve was relentless in making sure that what was done was correct. We have certainly enjoyed the heating system especially since it was reported "last winter was the coldest in 30 years" here in the Hampton Roads Area and the AC was also right on target.”
“The removal of old and installation of new units went as planned, however, for several days there were intermittent operating problems with the new system. The heating system would shut off in the middle of the night and sometimes come back on by itself hours later. This company responded immediately whenever we called. Exhaustive diagnostics and attention to detail finally solved unpredictable gas line problems. When you hire Applied Mechanical Resources, you can expect a serious engineering approach, full accountability and outstanding communications. This company is polished and professional.”
“Most honest people I have ever seen in my life. They know what they are doing. They came back a second time to fix something that was missed and ended up taking it off our bill. The owner himself came as well.”
“Steve troubleshot and repaired a gas leak in the gas lines of the fireplace of our rental home. I received a call from our tenants at 7:40 am on Thanksgiving eve that the gas company had just left and shut all gas off to the house due to a leak at the fireplace valve. I called our normal HVAC company, no openings until Saturday. Our tenants had NO source of heat, no hot water....nearly every company said, "sorry...due to the holiday and the busy season, we are all booked up". I considered no heat and no hot water in a home with an infant an emergency. The response that I expected from at least ONE of the 12 contractors that I called that morning was, "we will have to charge an emergency holiday charge". Not even that. Until I called Applied Mechanical Resource. Steve, the owner came promptly at 1 PM as planned. He troubleshot the lines and had to open up the wall and inspect. He removed and replaced vinyl siding. He spent nearly 3 hours there and charged $349.00. I've paid more for a one hour visit from our regular HVAC contractor. Needless to say, we have switched to Applied. I have severe anxiety when it is time to maintain or repair our rentals due to my experiences with contractors of all types. When it is time to start calling them, my blood pressure goes up! Good to know that there are good folks out there. Definitely a positive experience and it means even more being that it was so close to a major holiday. Thank you, thank you!”
“Steve Stephenson (a real engineer) installed a dual control thermostat (Honeywell 8000) to control heat pump and oil furnace. We received a call before he arrived. He had everything he needed for the job. He gave us a discount because homeowner was able to run his own thermostat wires. Steve explained process during installation, adjusted new thermostat to our needs and watched as he directed us to operate the touch controls ourselves. He tested the new function of the new device. He explained how much savings we should realize due to new control. Job took about four hours. As always, Steve was courteous, knowledgeable, thorough, meticulous, left work area clean and neat and patiently answered all our questions. We would not call anyone else for our HVAC needs. We highly recommend Applied Mechanical Resources for heating and air conditioning service.”
“They came and looked at my A/C to make sure it was running correctly. They also did the initial install on this. They are very personable and very detailed. He took pictures to give an estimate. The estimate was detailed. They did a good job and cleaned the area up well. They explained warranties very well.”