Testimonials
Dear Mr. DeRitis,
Having recently had central sir installed in our home by your company, contracted by Home Depot, my husband and I wish to commend your Vice President of sales and marketing, Mr. Jared Hager, and the staff of three men responsible for the work.
Jared is an oustanding representative and spokesman for both your company and Home Depot. We respected and welcomed his expertise and integrity in providing us with the best possible airconditioning system. Structurally our home is not traditional, and her worked closely with us to satisfy our requests and needs.
The three installers, Ariel Cali, Jack Biggica and John Jordan, were excellent. They worked competently and tirelessly, always treating our home with respect, using drop cloths so as to accomplish their work as cleanly and neatly as the job would realistically allow. I commend them for their professionalism and I was always reassured when I sought out explanations and/or verification details of the job by both Ariel and Jack. It was so unbelievably unexpected that they should complete the job in two days, July 14th and 15th, for which we were extremely grateful. They are a credit to themselves as well as your company. We thoroughly enjoyed dealing with them, and thank them for their courtesy and friendliness. We would unequivicolly recommend them to our future customers.
Our confidence and satisfaction in dealing with Home Depot has once again be recomfirmed. The promptness and quality of service are deeply appreciated.
Our many thanks to all involved. It was a win-win situation from concept to reality
The technician was great. He provided good service and was very punctual. I appreciate that. My MAJOR ISSUE is that they were not transparent about their "policy" where they charge for a full extra hour once you go past the hour. In my case, I ended up paying for two hours of labor when it was ONLY an hour and 20 minutes. On top of that, this wasn't written down or verbalized anywhere for me to be aware of. I dont like shady business, as I said great service, but not sure if I would work with them again.