Testimonials
Went to CarpetWise for new laminate flooring. Guys were very helpful and not at all fazed by my "cheapest you've got" request. After getting a great deal and quick install, I was happy to go back to them for some carpeting that was installed over the next two days. Really, that quick and it looks great. They have both cheap and upscale options and I was not embarrassed or disappointed in my cheap linoleum or more pricey carpet.
I am so very pleased with Carpet Wise! I had to replace my flooring due to flooding and was not covered completely by insurance because I didn't have flood insurance. They came out right away, kept every appointment with me, showed up on time, and far exceeded my expectations! They were hard working nice employees who were clean and neat. Cleaned up everything! Very professional and honest! I highly recommend Carpet Wise! I'm an old women and do not give out praise easily. But when I have been treated with extroidinary service I share it!!
The measure of true customer service is most evident when things go wrong vs when they go right. I, as well as my mother-in-law purchased carpet at Carpetwise this past month. Without getting into all the details that don't matter, there ended up being some misunderstandings about the type of carpet and charges of the installation. When I called the store and asked to speak with the owner, I was quickly transferred to Sam who patiently listened as I told the details of my experience. Sam looked into the issue and called me back quickly. He apologized for the misunderstanding and was very fair to both my mother-in-law and myself to correct the issue. All you can ask in a situation like this is to be listened to and treated with integrity and fairness. Sam did just that and because of this, I highly recommend Carpetwise. They will honor their commitments.
I went to several stores not knowing what I really wanted. Carpet wise was the only store that took the time to show me many different samples and educated me what type of flooring I needed to meet my expectations. Sam the owner spent more than an hour with my wife and I. The installation went great. I was worried about moving furniture to allow a room to be empty. Sam worked with me and did the install in stages. It has been a few months now and we are very happy with the carpet we chose. The price was great and the service was unexpected. I have already started talking to them about tile floors for my kitchen. I'm so glad a friend recommended Carpet Wise.
We purchased new hardwood flooring from Carpet Wise. Our sales representative Mr Brian Herrera was very knowledgeable and helped with the selection and purchasing process. Brian, was also spot on with our home measurements. Tim, the installer was on time, courtesy, and very professional he also cleaned up at the end of everyday. We are very pleased with the quality of the work Carpet Wise provided and we Love our new floors.
Sincerely Edward and Lisa.
Company Ratings
- Preconstruction Services
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5.0
- Cost Estimating
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5.0
- Competitive Pricing
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5.0
- Schedule
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5.0
- Quality of Work
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5.0
- Jobsite Safety
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5.0
- Paperwork & Administration
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5.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes