Testimonials
From the moment that we entered the Creative Carpet show room we new that we had arrived at the right place. We were initially allowed to view for ourselves the wide variety of beautiful carpeting that was available. Then when we had narrowed down our choices assistance was immediately available and Brian Berson quickly helped us to arrive at our final choice of carpeting for our masterbedroom. Having made that decision it was only a short time later that month when the carpet was efficiently installed. We are very happy with our choice of carpet, the installation and the follow up by Brian. Next time we need quality car petting we plan to go back there Creative Carpet and to Brian Berson.
When we decided to redo our kitchen one of my biggest concerns was our flooring, we have two big dogs and wanted something very durable. I stopped in at a few different flooring stores but felt the most comfortable when stopping in at Creative. Steve was very helpful, informative and patient with all of my questions and concerns. I love the look of hardwood floors but was concerned of scratching with our dogs. I also like tile but it can be cold and hard. Steve introduced me to the Karndean Luxury Vinyl Planking, I was sold. We ended up choosing the glue down floor. The folks at Creative seemed very patient with us when we had to push back our installation a couple of times. When time came for installation their guys were great! Edgar & ? were very polite and we were pleasantly surprised when they were in and out in two days. We are very happy with our flooring and so far the family and friends who have seen it like it too!
Great communication, fair price and beautiful floors. Pictures are worth a thousand words, ours are positive.
From the very first time I went into Creative Carpet & Flooring, I was treated with excellence! Michelle helped us to find the carpet that fit in our budget, with no pressure to upsell us! The installations happened very quickly, even this last one which was right before the busy Thanksgiving season. I was extremely happy with the installers of the carpet, they were respectful of my space, cleaned up nicely after themselves, were efficient with their time, and were very thorough. They did a great job! I would recommend Creative Carpet & Flooring. Oh yeah, and they beat the prices too!
From the beginning Michelle worked very hard to help us find quality carpet and flooring within our budget. When the number came in a little high, she had great suggestions on other great products. She spent a great deal of time with us and was very patient. The measuring process and installation process were coordinated very well and went off without a hitch. Very professional staff. Our place looks beautiful. So glad they are in Frankfort, IL.