The same year AROK opened for business, it was awarded with its first major Arizona contract, the Metrocenter Mall. The mall was a difficult project that allowed AROK to disprove beleifs that it was impossible for a small newcomer to achieve success on a development of such magnitude. “With the help of a lot of good people doing a lot of hard work, it was successfully completed in record time,” said Scott Maki, one of three current owners of AROK. When the mall opened in Oct. 1973, it was the first two-level, five-anchor mall in the US, and was the largest shopping center in Arizona.
The accolades that AROK received for their work on the Metrocenter Mall, at the time, earned the company a reputation for seamless coordination, quality service, high performance and strong relationships, which still ring true today and are the foundation of AROK’s success.
AROK prides itself on the fact that a large majority of their business is comprised of repeat clients. “We accomplish nothing, no matter how well a job goes, if our customer does not want us back for their next project,” says Maki. “Our experience has taught us to work hard, have courageous integrity, to help others and to never forget to enjoy the ride.”
WORKING WITH AROK
Since its inception, AROK has completed approximately 2,500 jobs on time and within budget. AROK’s project proficiency and history is unmatched, with major differentiators including the tools, technology and materials that are utilized on a daily basis, and the thousands of experienced AROK craftsmen throughout the states and regions served that are able to quickly staff projects large and small, in remote and urban locations. Every sized job is completed with the same professional principles in mind.
AROK employees serve as ambassadors that consistently listen to client needs and deliver upon commitments that surpass customer expectations. To meet client timelines, AROK assembles a project team which then commences proactive project planning, manages milestone tracking and employe effective critical thinking at all times. In addition, AROK strives to set realistic and competitively priced budgets, and closely monitors costs accurately as the project progresses.
With project deadlines being a priority, AROK maints a large inventory or materials for projects that require an immediate start. AROK also has exclusive, direct buying power within the industry, which allows for generous client savings.