We had a different vendor out and they couldn’t figure out what the problem was. They stated they couldn’t get the parts and that we would need an entire new door.
Your technician, Eric, came in and called the manufacturer to figure out the problem in no time. Eric is very knowledgeable and you can tell he cares about his work. It was very nice to work with him and I hope to work with your company again. Thanks to the company and Eric, he saved us a ton of money. We appreciate what he did for us.
The technician, Timothy, took his time explaining everything the was wrong with the door and how he fixed it. He seemed very dedicated and passionate about his work. He’s been here twice and each time he was very thorough and professional.