Testimonials
Even though my cabinets were done 8 days after expected, here are the reasons I'm giving them 4 stars:
1. Despite the problems, I really believe they bent over backwards to get my cabinets done correctly, and as timely as possible. I felt like they took care of me. I understand how frustrating it can be when your phone calls aren't being answered, but the best way to communicate, especially if you have a complaint, is via email or text. Always get everything documented.
2. The installer even came out on 2 Saturdays because he wanted to finish my cabinets.
3. The installer is fast, so definitely look over his work. A few things I caught was a very uneven board installed on top of my island (not flat enough for the granite to be installed on). One corner needed to be adjusted as it wasn't at a perfect right angle, he also didn't caulk between my cabinets and ceiling. Every one of these complaints were fixed immediately after sending an email to Izzie, the owner, who stepped in when he saw my kitchen was not completed as planned.
4. The one thing they can improve on is the communication with the painter they used. I live about 40 minutes from their office in Van Nuys. I was more than willing to bring the color samples to them. But instead they said the painter would come out, mix the paint at my house and would adjust it until I was satisfied. Well this didn't happen. In fact the painter brought me one color sample which I rejected. He took my color samples, took all my doors off and brought them to his shop to be primed. He came back in a couple days with my doors primed, a color sample that I approved and started painting the boxes at my house. This took the entire day, so he went home, painted my doors at his shop and brought them back in a couple days.
5. The number one reason I am recommending them, is that my cabinets turned out so beautiful. I can't believe I paid the same price that I would've at Home Depot, but got these gorgeous custom made cabinets.
Maybe this company isn't for everyone. If you are impatient, need to have things done right the first time, and not good with emailing, maybe this company isn't for you. But if you want beautiful cabinets at a very competitive price and willing to watch over the production like a hawk, you will be very happy with your end product.
This is my second 5-star review. After doing an amazing refacing of my kitchen cabinets with stunning walnut, I was thrilled with the results and service I received. I especially liked the follow-up response to attend to every detail until I was 100% satisfied. Then, a week or so later, I realized I didn't get soft close doors. I thought I had discussed it with the salesperson and went back to my contract to see. It seemed to indicate that I was going to receive them, but I wasn't certain. I had economized and couldn't remember if I had nixed them at the last minute. I called the salesperson Karina and left her a message. She called me back immediately and said that regardless of what my contract said, I would get the soft-close doors and they would install them within a few days - and they did! Now my cabinets are perfect. I just had a party last night and my friends were blown away. They think I spent a fortune and in reality, I got an amazing deal from I&E. The refacing job looks like brand new cabinets. You would never know they used the original boxes, with new doors and drawer fronts and handles.
I had the cheapest quote from this company and signed a contract with them. After looking at yelp reviews I called and canceled them. Later I got the call from them convincing that they will do great job and yelp does not show their positive reviews, it only shows the bad ones. So i did some more research on them. I ended up going with I&E Cabinets and told them they can start the work. Job was complete within 1 week and the guy who worked at our Kitchen was very Professional. We love our new kitchen.... Ignore all reviews and go with this Legit company they are a great company.
I just wanted to thank you again for my wonderful I & E kitchens. My apartments rent in 4-5 days because everyone loves these kitchens. I’m so glad Shai Butel took me to I&E. Please find a copy of the Yelp review I posted today below. Don’t hesitate to share my contact info with anyone who wants a referral.
I sold everything I had & bought a neglected 10 unit building when health problems forced me to leave a stressful career in 2009. Increasing rents by renovating right was imperative. Knowing renters focus on kitchens & baths my contractor took me to I & E Cabinets. I & E Cabinets had endless choices displayed on the walls: cabinet faces, textures & styles, counter & back splash materials, interior cabinet finishes, drawer pulls, knobs & hinges. An I & E Cabinets designer helped me navigate the options with enthusiasm & confidence.
The designer steered me in directions that would endure renter abuse educating me on materials & costs along the way. In the end I trusted the I & E Cabinets expert to identify sexy timeless solutions that were resilient & affordable. I & E Cabinets custom made everything needed to fit my kitchen perfectly. Every aspect of my I & E Cabinets experience was outstanding. Manufacturing & delivery was done on schedule & everything was delivered on budget. The workers covered my floors, respected my freshly painted walls & my new appliances. They behaved professionally & left my job site spotless. Everyone I interacted with was knowledgeable about the products & the process, informing me about cleaning, maintenance & durability. I & E Cabinets people are warm, friendly & super conscientious.
No one believes 11 years have passed since I & E Cabinets sent installers to 8 of my 10 West Hollywood flats. The results are incredible. Perspective renters always say they love the kitchen as soon as they walk in the door. Everyone asks if my units were just redone! I haven’t had a single problem with anything from I & E Cabinets. With 2 renters per unit, my 8 kitchens serve 16 tenants & their dogs every year. As the pictures show, everything I & E Cabinets recommended performed well. No chips, scratches, fading or discolorations. Everything still looks sensational inside & out. I’m so happy my contractor brought me to I & E Cabinets. Me & my 16 tenants love them.
Company Ratings
- Competitive Pricing
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5.0
- Schedule & Delivery
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5.0
- Product Quality
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5.0
- Professional & Courteous Service
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5.0
- Paperwork & Administration
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5.0
- Would Use Again
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Yes