"Heard about Big State from a co-worker that had nothing but high praises for them. Word of mouth is a big deal for me, so we called Mike and talked about our situation. Mike and his guys came out, evaluated and diagnosed our imbalance issue in the house, and checked out our heater and AC unit as well. He was up front on pricing ranges to accomplish all aspects too. And he kept to that throughout all their work. We chose a phased approach to make it easier on our pocketbook and Mike laid out each step for us in easy to understand terms. First thing they did was pretty much replace and modify all the plenum and duct work and returns in our attic that were installed by the builder of the house in 2002. It was almost instantaneous that we noticed the significant improvement air balance in our house after their work. Phase 2 was replacing our AC unit outside and the coils in the attic. Mike talked me through options on AC companies and warranties. They installed an Amana unit with a fantastic company warranty. Again, sticking to his pricing range we had discussed. Bottom line is, TRUST Mike. He is aman of his word, honest, good values, and the guys working for him are great guys too."
- BLA
