Testimonials
A Saturday, 4a, when it was 50 degrees in my house and dropping,with more below zero weather yet to come. I called Harker at 5a and Jordan arrived at 7:30a. He very quickly diagnosed the problems, corrected them, and checked to make sure furnace was working properly. The bill was very reasonable considering what was wrong. He also gave me some tips on filters. Very courteous and friendly. Will call Harker in a heartbeat for any future heating or A/C needs. Thank you!
Kurt was great came out on a Saturday in below zero temperatures for no heat call. He spent time diagnosing and explaining the problems. He was knowledgeable on the product and respectful removing his boots when he came into the house. Very good experience
Kurt was very professional and the staff were very friendly. We finally got our furnace fixed right. Thank you.
Kurt was very professional and informative during our service call for our old furnace.
Although not the company from which I purchased my furnace 5 years ago that should be the company (General) I'd want to receive services, the Harker team is the one I consistently call for service on my furnace and now for anything else heating or cooling, as they are always on time, always friendly on the phone, always professional,treat my house as if it was their own, and very fair about what they charge. More specifically, Kurt H. has been to our house several times now, and is not only great at what he does, but just a nice guy. He could have easily made the problem out to be bigger than it was, he didn't hard sell me on a replacement part that I could have still used for a while if I wanted to, and he thoroughly explained to me what the issue was. He also didn't mind me hanging out and watching him work, I'm just an interested guy plus want to be available in case the service folks need anything ... a couple of other companies who have come to fix things around the house often seem annoyed when I stay around and watch. Bottom line is Harker knows how to treat their clients! General Heating on the other hand, and I've tried to work with them more than twice (3 times you are out!) has been nothing but an unfriendly, unprofessional, rip-off Goliath. The folks at Harker will treat you right!