Testimonials
Installing a security alarm system and security cameras. I read the reviews for Alarm Brokers and I can easily see why Brandon averages 5 stars. I met with Brandon to discuss my needs. Brandon was awesome about listening and recommending products for my needs. Brandon brought his installers to my house to reviewed what I was wanting. They made recommendations that I had not thought of. Brandon is very accessible and responsive to any questions. His team installed the cameras and reviewed how to use them and set up the software on my phone and computer. My wife and I are thrilled with the new system. Please give Brandon a call before you hire any other company and talk with him you will not regret it.
I highly recommend Brandon! We had another alarm company before Brandon and in comparison Brandon's customer service, knowledge and expertise is by far the BEST! Brandon's response time is excellent. He answers all our questions and takes the time to explain how the alarm, cameras and equipment work. He is very efficient. Installed our alarm system in little time. We have been with Brandon for many years. We had a minor issue with one of our cameras and Brandon did not hesitate to offer to come out and fix or replace it. He is trustworthy, professional and always has a great disposition. We have recommended Brandon highly to many of our friends and relatives and they all have good things to say about Brandon. We are very happy with his service. We have peace of mind knowing our home is under security. And knowing Brandon is just a phone call away should we ever need anything is an added bonus. I can't say enough good things about Brandon and his professional service. I highly recommended him!
Brandon came to my house to install home security system yesterday. He showed up on time and was very friendly to me and my 4 years old boy. He also helped me to save some money by using some of the old devices that I had from the previous company. Unlike most of the sales people who want customers to buy everything new from them. Brandon is also very patient with calm nature so it is comfortable for me to talk to him and ask questions. I m very thankful to be Brandon's customer and really appreciate his hard work and excellent service!!
USAB was recommended to us by our neighbor and we sure are glad we went with this company for our security system. Brandon, the owner is a true professional and knows his products very well. Whenever we have a need, he responds quickly and explains the functions of the system very patiently. If you are looking for a reliable company to install a security system, check this company out. We very highly recommend Brandon and USAB.
If you are looking for an honest and dependable security company, call Brandon. He is great to work with. He responds quickly, has great communication skills and doesn't try to sell you more than you need. He takes the time to explain what he has to offer in great detail and how it might benefit you. He has installed systems in three locations for us without a hitch. He is extremely knowledgeable about residential and business security. He is a fair and trustworthy business person. I highly recommend him and will continue to use him in the future.
We contacted US Alarm Brokers after moving my elderly mother into a new home. Due to our situation, Brandon dropped everything to get the alarm system installed ASAP. During the installation Brandon walked us through the process and the capabilities of the system at which time he emphasized the importance of us becoming familiar with the system and the app. Once the installation process was done, it was an easy system to use and extremely affordable. We now have peace of mind knowing that we can check on my mom by video when we are out of town or at home because she fails to answer her phone. Any time we have any issues or questions with the system, Brandon is quick to help us. We can't say enough about Brandon, his professionalism, his caring about the customer & the company and his knowledge of his job. I have recommended US Alarm Brokers to several friends. Brandon is honest, trustworthy and truly makes you feel like family.
I would like to thank you Brandon Mayfield for your professional and expedient services. Your company was able to get our family into a new touch screen system that did not need a phone line to communicate with the 24/7 monitoring center. The sales team was very professional and knowledgeable of their products and options available. One of the highlights that I enjoy about my new system is the 24/7 monitored fire protection services, which is part of my burglar security system. I was able to receive this and a lot more for no equipment cost, no installation fees, and an app for my tablet and cellular phone to stay connected at all times. Thank you U.S. Alarm Brokers!
After two break in attempts on our home last year we decided to get an alarm. I spoke with three different companies and and am SO glad that we went with US Alarm Brokers. They were by far the most affordable installation, and the customer service was (and continues to be) generally fantastic. Over a year later and I know that they will still stand by their product and help with anything that they can. I have recommended them to friends in the area and will continue to do so, they're wonderful!
I wanted to feel safe in my home and invited Brandon Mayfield and US Alarm Brokers to install a security system.This was after a lot of comparison shopping. The system is user friendly and provided the peace of mind I needed. When I had a question Brandon promptly returned my call. The cost of the system is the most reasonable on the market today. I would highly recommend the product and staff of US Alarm Brokers. Thanks, Brandon.
-Brandon is the absolute symbol of superior customer service. We began researching alarm companies for our home in Tubac. Once we talked with Brandon, we knew US Alarm Brokers was the company to choose. He was extremely knowledgeable and not concerned about the sale- more concerned with how to meet our needs at a fair price. Since installing our system in December, we wanted a couple additional products- he ordered them up, scheduled a time to install and was on time! Brandon is true to his word. We'll definitely recommend Brandon and US Alarm Brokers. They are the best in the business. Thank you Brandon!!
We have a local sandwich shop which includes multiple locations in Tucson. All of our stores have alarm systems through US Alarm and we are very happy with the service. They go out of their way to ensure all of our restaurants are secure. We had a sensor that we blocked with a very large plant. This plant caused a false alarm twice the other night. The very next day Brandon came out and tested the sensor. The sensor was fine and instead of having us move the plant he relocated the sensor. I called for the service on Monday and their schedule was booked. they still made it out the same day I called. Their support and service is a step above all others. Thank you keep up the good work!!!
I have nothing but the highest praise for U.S. Alarm Brokers in Tucson, AZ. In particular, my highest praise is for Brandon Mayfield. He has been responsive each and every time we call, providing service way above and beyond. He takes customer service to whole new level. My wife and I are so completely satisfied with both the products and service Brandon has provided. If you are in the hunt for an alarm/ surveillance system for your home, look no further than U.S. Alarm Brokers.
Working with Brandon was a great experience! He is very knowledgeable and used a low pressure approach to help me decide on what system was best for our needs. He was on time and returned all my calls very promptly. He's the go to man for home security systems!
US Alarm Brokers is BY FAR the best alarm company ever. Search no further, this is the only place to get your alarm. Brandon is the best broker I have ever met. Any time, day or night he is available to his customers. He truly cares about your safety and happiness. He goes above and beyond in every aspect. I have referred many people to him and they all have the same response, Brandon and this company is AMAZING!! Thanks for keeping us safe Brandon!
I have recommended US Alarm Brokers to all my family and friends. The system they offer is state of the art and easy to use, unlike the system I had before with a different provider. Plus, the customer service is exceptional. Whenever my husband or I have had a concern, we have called Brandon. The issue is addressed immediately and fixed, in a courteous and competent manner. My husband and I couldn't be happier with our new alarm company. Thank you, US Alarm Brokers. Your company has earned an A+ in my book.
Absolutely Amazing! I shopped this alarm hard, and these guys provided me with everything I wanted: Brand Name Quality Equipment, a Perfect Install (every wire was positioned so clean & hidden), a Great Price, and NO CONTRACT for monthly service (which is even cheaper than the others too)! Brandon, the owner showed up on time, succeeded in addressing every one of my special requests, offered his personal cell number should a need arise, and installed a pretty complicated warehouse alarm system himself, with a perfect end result! This company is incredible! They are well established, trusted by major corporate entities here in town, and they are LOCALLY OWNED! Brandon was very likable, extremely professional, and left me thinking that this is one of the best contractors I think I've ever worked with! ALL EXPECTATIONS SURPASSED
We purchased a home that previously had a wired alarm system. Over the years we talked about having it updated and activated, but never did. We finally made the move and called a few places. US Alarm was one of those. They gave us a lot of information over the phone, but also offered to come out and do a more extensive survey. We were happy with the no-pressure sales and options that were provided. We found that having a security system is affordable and can be customized to our needs. The system was installed less than a week later. Professional all around, customer service top-notch, walked us through everything and made sure we had all of our questions answered. Great value, great product, great company. Service after the sale is assured as well. Highly recommend to anyone for their home or business security needs.
So impressed with US Alarm Brokers. I switched from another company after being with them for 16 years because they sold to a larger Corp and service and billing wasn’t as good. I wanted to support a local family business and Brandon at US Alarm brokers made it so easy for me to be happy with my decision to switch. He was quick to install and even had him do some extra work that wasn’t planned. He is great at follow up and always available when I call or text with a question. Super fantastic family business. Support local Tucson! Oh, and they saved me money on my monitoring—great prices and not pushy at all. Brandon wants to inform you but doesn’t push you.
We just had a security system installed by US Alarm Brokers. Can't say enough good things about this company and Brandon. My husband called and spoke with Brandon and within a few days he was at our home meeting with us. He was not pushy and did not try to sell us equipment we did not need. He did the installation and we couldn't be more pleased. He was neat, clean and very respectful of our home. After installation he went over the entire system and showed us how it worked. Of course in the following days, we had questions and Brandon was just a phone call away. He was never too busy to take our calls and actually took the time to come back to the house and make sure we understood the workings of the system. I would highly recommend US Alarm Brokers.
I was at a crossroads with moving my old alarm system to my new location, or buying a new one. Then I came across an advertising card with Brandon's name and business information. After meeting with him, I felt very comfortable and confident he would do a good job. I was right! Since then, I have had my house changed over to one of his systems and it is so easy to manage. I feel safer now than I did before. I highly recommend giving Brandon a call and you can see for yourself what is available now with all of the new technology, at very competitive prices. Not only will you be happy with the service, but getting to know Brandon is a real plus.