Eastern Engineered Wood Products
Midlothian, VA 23112
Testimonials
I’ve been a buyer for a few decades now. If you asked me for a list of the ten greatest suppliers in the building products industry, I couldn’t find ten that are great. Eastern is great. Excellent service, total support, great products, innovative solutions. Don’t use them. I don’t want to lose the advantage over you that we get from partnering with them.
Lumber Dealer from New Jersey
CUSTOMER SAID:
I can call Eastern Engineered Wood Products at any hour of the day and be met with somebody very pleasant, and have my product the following morning.
They have a great slogan on the door: “consider it done.” I love that.
With Eastern, I don’t have to stock these products, because they stock them for me. I don’t have to take it off the truck, clean it, brand it, label it, and put it on the first or second floor. They do all that work.
Eastern cuts my time spent by 60% compared to having to stock the products they provide me.
I place 10-15 orders per day, which is 50 per week, 200 per month and 2,500 per year.
Working with Eastern Engineered Wood products saves me 5 hours per day.
If I wasn’t working with Eastern, I’d have to hire at least one additional person maybe two.
Eastern’s service is so good that my customers have come to rely on it.
Eastern has certainly made me look fantastic.
Eastern has 100% helped my business grow.
16% of my total sales are just from purchases made from Eastern.
Do I get to sell my customers other material because of Eastern’s service? Absolutely. They come back to you.
Eastern is a large percentage of my business, and a very larger percentage of my success.
When I think about I Eastern, I think dependability and reliability. I think of graciousness, gratitude, empathy, friendship and loyalty.
Eastern has touched my heart.
I even have a personal relationship with EEWP’s drivers.
It’s an invaluable relationship that we have. I don’t think my business could survive without EEWP as a partner!
They’re a partner to me, not just somebody I buy from.
When I retire, I want to sweep Eastern’s floor!
… While being price competitive, Eastern is hands down the best with customer service. The one to two day turnaround time on orders is second to none. Whether you are getting one beam or a whole truck, you get the same quick service… I value the great relationship our company has with Eastern and look forward to many more years with them.
Building Component Manufacturer from New Jersey
If you asked me for a list of the ten greatest suppliers in the industry, I couldn't find ten that are great. Eastern is great - Excellent service, total support, great products, innovative solutions. Don't use them. I don't' want to lose the advantage over you that we get from partnering with them.
… From management and design, operations and drivers, sales and accounting, Eastern’s focus on timely, accurate orders and exceptional service never wavers. Eastern’s dedication to customers’ requirements is truly a benchmark for the industry.
Jean-Marc Dubois – Nordic Engineered Wood
Eastern Engineered Wood Products is an example of what a great distributor partner in the building materials industry is. They provide courteous, accurate, and prompt service in an environment that can seem fast-paced, unruly and disorganized at times. They make my job easier by helping me get the materials we need for our customer, quickly and with a high level of accuracy from order entry to delivery.
Lumber Dealer from New Jersey
… Eastern has always supported us with real service. Not only being on time with correct deliveries, but in helping us out with deliveries outside of their normal schedule, special pricing for competitive situations, and being flexible in working with us through the industry downturn. Most of all they have great people that can make decisions on their own or will get back to you promptly so you don’t have customers going elsewhere to get an answer. Many of their competitors have approached us since 1998 with strong offers to change our allegiance but Eastern has earned our loyalty. They are great business partners whom we are proud to deal with.
Lumber Dealer from Pennsylvania
The key to success in any company is people and Eastern Engineered Wood Products understands that. Throughout the company there is a level of professionalism and enthusiasm that makes dealing with them enjoyable. Their attention to detail and focus on customer service sets them apart from their competitors. It’s easy to see that everyone at Eastern cares about what they do. It has been a pleasure having them as a long time West Fraser LVL partner.
Kyle Lewis
Sales Manager LVL
West Fraser Mills
Throughout the company there is a level of professionalism and enthusiasm that makes dealing with them enjoyable. Their attention to detail and focus on customer service sets them apart from their competitors. It's easy to see that everyone at Eastern cares about what they do...
KYLE LEWIS – SALES MANAGER – LVL WEST FRASER MILLS