Redwood Residential Fence
Santa Rosa, CA 95407
Testimonials
I just had Redwood fence here to replace an old fence and install about sixty feet of new fence. They were very fast and his crew was courteous the finished fence is beautiful. The price was very reasonable.
On the downside;
Ubi the owner is almost too busy and trying to wear too many hats in my opinion and falls a bit short in the customer service department, he has a wonderful office person named Ruth who is a pleasure to work with and acts as a buffer between Ubi and the public on occasion.
I did have a problem in that they turned off the neighbors water for about half a day without telling either of us that they would be doing that before hand. My neighbor is unwell and in her eighties and found this to be upsetting and very confusing.
All in all I am satisfied with the job, I am very happy with the fence, and would use Redwood Fence Co. again.
Russell, Ubi and Ruth are amazing/friendly people! They work so hard and simply are easy to work with. Our apartment complex recently worked with them to replace a fence that was completely old. They were the ONLY company willing to work with us and did exactly what we wanted! This is the BEST fence company in town. Russell is such a hard working, sweet, funny employee of Redwood Residential Fence. He has been coming out several times to give me proposals, estimates etc. If you are looking for an estimate, ask for Russell! It was a pleasure working with Ruth, Russell and Ubi, Our fence looks amazing! I highly recommend!
We had a GREAT experience from start to finish with this company! The fence building itself was unbelievable! The crew was very professional and were here right on the scheduled time, maybe even a few minutes early. We had concerns with our dogs getting out of the old fallen down fence so Ruth (in the office) scheduled two teams so the whole fence was completed in one day! Wow what service! The fence is BEAUTIFUL and so so well constructed! Do not hesitate to call this company if you need a new fence!! I do not write reviews lightly but I had to do this one!
First class operation. No problem in scheduling them for estimate. Competitive pricing. Sam and Ruth in the office were great to work with - excellent follow up. It took a while to get the work done, but it was worth the wait. They do great work, of course they are busy!! The crew was professional and on time. The fence itself? EXCELLENT!
Sort of surprised to see a couple of negative reviews, from dealing with Ruth over the phone, Bryan coming out to give me a bid and Carlos and his crew that built our new fence, I can't say enough about Redwood Residential Fence.
The quality and professionalism of the job site crew couldn't have be better. They arrived everyday on time, worked like crazy in the heat of the day and always cleaned up the site when finished for the day.
The fence itself is beautiful, couldn't have asked for anything better. Neighbors are already commenting on how good it looks. The quality and workmanship of the new fence is far superior to the original fence that the subdivision contractor installed years ago.
Thanks again for a great product and service.
AMAZING JOB!! They came out yesterday and built me a backyard fence. My husband didn't send me pics of it, just said wait until you see this. I came home to the most beautiful fence!!! I am so HAPPY with the job they did. They worked fast and were very professional. Brian is a stand up guy and was very honest and upfront with the quote. He took the time to explain every detail and answered all my questions. Ruth and Sam were always a pleasure to speak to on the phone. I recommend this company 100%!!! They are coming back next week to do my side gate. I cant wait! Thank you REDWOOD RESIDENTIAL FENCE for making my yard beautiful!
Redwood residential did a great job on a very difficult project! While it took longer than they projected (due to out of control Ivy), they worked quickly and efficiently to give me a great fence. And Ruth who works in the office was especially helpful to me in getting the project coordinated and up and running. Thank you Ruth!
In July we had this company replace 140 feet of fencing bordering a regional park and then construct a 70 foot ornamental 3 foot fence to divide our backyard. The entire experience was favorable and the quality of the work by Jesus and his crew was fantastic! Our experience from the first call and speaking to "Ruth"; the estimator; and the crew who used quality materials went smooth. At the end of the job the cleanup was great! The crew were friendly and listened to me and the finished product was better than I and planned for! I had obtained two other bids and they were not competitive and I have seen examples of their work-not nearly as good!
SIX STARS! There is simply no other fence contractor to use. After gathering information and opinions from neighbors about fence contractors with recent jobs in this area, I called Redwood for a quote for replacement of our entire perimeter fencing (180 feet; 3 gates). Ruth took my call; she was always polite and efficient with no miscommunication. After I received the estimate, she gave me detailed information about Redwood's offering and directed me to their website to look at their gallery and decide on gate design (arched or straight top), fence board design (dog-eared or not), and fencing material (common or heart). Bryan visited the property and spent over an hour speaking with us about the project and provided a thoroughly detailed estimate that broke the project down into zones, each with its own individual pricing for fence, lattice, and gate if applicable. This is very useful when communicating with neighbors on the common side! Bryan said that Redwood insists on (free) utility marking; he scheduled that and it was completed the week prior to the start of the project. Ok, I'm tired of hearing about companies that are "too big"; do you want a company that can do a project of this scale starting the next day during the summer months? That wouldn't exactly be a rousing endorsement! So, Redwood had us on the calendar 2 months after the estimate; no biggie. They scheduled 3 days, but the crew had the entire job completed in 2. The quality of work is AMAZING! The crew worked like they were choreographed and moved around the property with speed, efficiency, and care. I visited the job site both days during a break from work and each time they greeted me immediately, updated me on the progress, and asked any needed clarifying questions (2 of the gates were newly placed, not replacements). They are familiar with Petaluma zoning rules and ensured that our fence was compliant while still meeting our needs. The finished product is as beautiful as it is solid; neighbors immediately asked who did the work, so I hope Redwood Residential enjoys a brisk, long-running, and well-deserved business! The final price was a bit lower than estimated and less than comparable (sized) jobs in the area. Thanks, Redwood Residential!