Alcazar Custom Pools Inc.
Hawaiian Gardens, CA 90716
Testimonials
I used Digital Pool and Spa to refinish my existing pool to an expsoed aggregate (pebble finish). I decided to use him in part by the price and I wanted to give the business to a smaller company where I could deal directly with the owner. Salvador was in and out on our pool, from start to finish it was 3 days and my pool looks amazing. His workers always cleaned up after themselves and they were always on time.
I only have two complaints from this experience and one is there are a few areas in the pool that are really rough from over use of acid to expose the pebbles. And second, part of the job is to get the pool up and running with chemicals...my pool was sitting for a week without chemicals and the filters needing to be cleaned. I ended up bringing in my pool guy to do the start up and Salvador agreed to take that portion off my bill.
It has now been over a year and my pool still looks great. I go out to my backyard everyday and I am still amazed at how it looks. Overall I am happy with my experience, but if I had to do it over again I think I would have spent the extra money and went with a different company that uses a better product and techniques. I dont want to discourage anyone from using Salvador because I am very happy with the outcome. Thanks Salvador for taking my backyard from an eyesore to a beautiful place to relax.
Greatest contractor I've ever had the pleasure of dealing with. Beautiful pool great service. Highly recommended!!!!!
Really good service and always have wat u need whit one call away.
Excellent service! Salvador did an amazing job. Very friendly and him and his workers are very professional and clean up after themselves. If you want good work for a great deal definitely go with them!
I called at noon to fix my pool and came that evening to replace my motor. I called about four other repairmen and they were the cheapest. The owner came out with his workers Saturday evening and was done within less than an hour. Everything work out great
I have to start off by saying that I am VERY grateful to Salvador and his impressive service. This is our first pool and I was terrified at the cost of repairs. After getting many estimates from other pool contractors I found Digital Pool and Spa and I am SO glad I did. Salvador came out to give me a free estimate on the replaster. He gave me a great price that included the replastering, replumbing, and tile. It was the best deal all around. He made sure that the workers came out in a timely manner and that all the work we agreed upon was completed. He went above and beyond and included other items, like new steps on the pool and the start up chemicals. My pool looks awesome!
Initially came in at a very low price. Then wanted to overcharge for every option. Didn't return phone calls after he sent out a second estimate for pool remodeling . He appeared not interested in earning my by business and was somewhat rude and arrogant when being asked questions. Hired another Pool Contractor for far less who appeared to understand basic customer service and was far more appreciative of my business.
Digital Pool and Spa is awesome! People are an awe of my beautiful faux rock salt water pool and jacuzzi. I've used Digital Pool & Spa for the last 11 years. Without fail they built, serviced and supplied top of the line upgrades. I wish I had listened to some of Salvador's suggestions when I built the pool as I now know Salvador is not just a pool contractor, but a swimming pool expert! Salvador and all of his employees are timely, courteous and speedy. Thank God for Digital Pool & Spa.
Horrible business stay away!! We hired them and they did fine the first couple months but then got lazy, one day i caught one of the workers on my day off only put a gallon of chlorine and then he tried to leave he didnt scrub,vacuum or net, and there accounting is a disaster we had many issues with billing, sometimes over charging, also they will give you false information about your pool equipment only trapping you to pay for their unnecessary services, point is they're a ripoff and try to take advantage of you. Hope this helps.