ServiceMaster By Simons
Skokie, IL 60076
Testimonials
After a very unfortunate situation where shortly after moving into our new house, we were greeted with a flooded basement after a very hard rain. - luckily I noticed the next day.
Being new to the area and having very few resources, I thought I would give Service Master by Simons a call.
I was blown away by the high level of service, promptness and overall communication. Sam and his crew were out within an hour, situation under control and drying in a couple hours. Had the proper moisture / humidity , etc. meters and all is well (from that perspective).
Would highly recommend. Whole crew seemed to be proud to be doing the difficult job that we can't ourselves.
Many thanks.
Dan M
ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo.
These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss.
Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact.
Our lovely 1 year old condo suffered a nasty leak in the kitchen ceiling. We immediately filed a claim with our insurance, and Servicemaster by Simons called us the same night to schedule an appointment the next morning. They arrived promptly, took a quick look at the damage with their infrared camera, and got to work immediately. Within 18 hours after the leak, they were piping air into the ceiling to dry the insulation, sucking moisture from our floors, training fans on affected areas, and had a dehumidifier running.
They covered my furniture and mopped up after removing drywall. They had an air filter going as well to suck up small dust particles. We still need to clean a bit more but they took reasonable steps to minimize dust or dirt getting all over the house.
They checked on the area over the next few days and were very pleasant to work with. Hopefully we won't have another leak, but if so I'd trust Servicemaster to handle the damage again.
These guys hands down are the best people and company to deal with in the business. They are there every step of the way they handle everything from start to finish and also deal with your insurance company.