Texas Premier Locksmith, Inc.
Austin, TX 78731
Testimonials
Just locked myself and my dog out of the house! Jesse came to our rescue. He arrived fast, so polite, understanding and got the door open very quickly. Highly recommend,thank you!!!
Those who know me know I don't rant often, and when I do it's usually about how people treat pets. Well then, here's a new one: TEXAS PRIMIER LOCKSMITH! Stay away from this business, no matter what. Their web site says they will unlock your door for $29, but don't believe it! I locked my keys in the car and called this business. They wanted me to give them my credit card information up front by phone (I later found out it was so they could jack up the price and I couldn't do anything about it). Fortunately for me, my credit card was locked in the car with my keys. So Texas Primier Locksmith hung up on me! Yes, I was mad enough to call them right back to give that woman a piece of my mind. But guess what? She just put me on hold. 11 times!! Once for 35 minutes!!!! I even tried calling from a different phone number with the same result.
During all of that insanity I called Allstar Lockout in Waco. They were wonderful and so nice. They arrived within an hour and opened my car right up. It did cost a bit extra because I live about 25 miles from town and it was a Saturday evening, but I would gladly recommend them any day.
Meanwhile, I kept calling Texas Primier Locksmith to file a complaint. They stopped putting me on hold, instead they just hung up on me when I called. I even tried calling today to file a complaint, but they hung up on me again. Nice way to run a business, huh?
This company is a complete rip off. I was out of town and thes company came to my home in Killeen tx and adjusted garage door spring and did what he said 24 point inspection (never done) and charged my wife $225.00. This company takes avange of women. Called around my city and the average cost is $69.00. I have contacted the state of Texas and files a complaint in Austin do not use this company for any of their services
So nice to have a local locksmith that knows what he's doing. Texas premier just save me hundreds of dollars on my car key. Very knowledgeable and professional. THE place to go for keys and locks
Great service! Needed to cut some file cabinet keys for my boss. I usually go to the big companies but they didn't get the keys right. I came in to Texas premier and Yair was super nice. He made the keys and before I left he actually said it's guranteed to work or he will come for free and make sure it works. Thats what I call great service. Thank you.