Priority Restoration LLC
Philadelphia, PA 19114
Testimonials
I noticed that it was dripping in water by the chimney down into my attic when it rained. As every time there is a major house issue, I go through the thought process of: 1) I need to get someone to fix this and 2) He may try to rip me off and point out issues that doesn’t exist. After reading a couple of reviews on Angie’s list I decided to call Mr. Roof Pro. I scheduled for the next day (my request, as I believe they would have come the same day if I wanted) and they were on time (even a little early). After looking inside at the leak, he went outside to go up on the roof to inspect the chimney. About 5-10 minutes later he comes down and tells me its just some caulk that had worn down and he just needed to re-caulk the area. He spends 10 minutes fixing the leak and only asks for $25 as he was already up there and could just fix it real quick so no need to pay his regular retainer. Obviously my fear of getting ripped off was unwarranted when dealing with Mr. Roof Pro and I will call them for any future roofing issues as I know they will be honest and fair in the work.
It went very well - better than any other roofer we've ever used on this house or another. Mr. Roof Pro guys were polite and cheerful. They listened to our questions and answered thoroughly. They worked tirelessly. They came on time and on the date they promised. They cleaned up the site and removed all the junk. They carefully covered all the plants and fencing around the perimeter of the house, so that nothing coming off the roof would cause damage down below. Whatever it took to get us a new, safe, solid roof, they did.
In the past, we had used two of the most prominent roofers in the Philadelphia area, the ones that claim to be the experts in old houses like ours. Neither of them measured up to the workmanship or reliability of Mr. Roof Pro LLC. Mr. Roof Pro stands by his work, goes the extra distance, and does it all with a great attitude. He's our go-to roofer, for sure, from now on.
Fred did a fantastic job! We called and he was at our home within 1 hour. Looked at our leak problem and fixed it right then and there. He also called a few days later to make sure we were happy with the job. We can't say enough about his professionalism and timely response!
Fred and his crew were excellent. Fred always kept my husband and me informed as to what was going on. The crew was friendly and they always cleaned up every day as best they could. I now have the best looking roof in the neighborhood and no more leaks! I would not hesitate to recommend Mr. Roof Pro.
My roof was actively leaking into two second floor bedrooms so I called Fred asking if he could fit me in asap. He responded to assess my roof the same day and scheduled the work for the beginning of the following week. Unfortunately, all the winter weather (snow snow snow!) pushed the project back several times. Fred was very good about trying to fit me in as soon as he could when the weather looked as if it might cooperate. They ended up doing the flat roof one day (which was leaking most severely) and the shingled portion about a month later. I am certain that had the winter weather not been so persistent, the job would have been done in a day or two and on schedule. Fred seemed very understanding and responsive all around. Price was reasonable. Workers were polite. Would recommend to others.