True Value’s family of retailers and associates are the foundation of our success. In an age of retail chains and big boxes, we understand that customers still value quality products, exceptional service and expert advice. True Value is a company with a proud heritage of supporting the growth and success of independent retailers — it's the reason why our cooperative was founded. This diverse group of retailers operates True Value stores and specialty businesses in thousands of communities in the United States and around the globe. And our associates are equipped to provide them with the resources and support they require to make our company's vision a reality: To help every True Value be the best hardware store in town. We plan to make this happen by continuing to build on our brand with a strong growth strategy:
A compelling store format that raises the bar for the retail experience
A focus on local expert advice and superior customer service
Merchandise geared to today’s DIY enthusiasts
Increased brand recognition through national marketing and advertising
Active involvement in the communities we serve
TRUE VALUE FOUNDATION
Our cooperative also gives back to the communities in which we live and work. True Value Foundation is focusing its primary efforts on underserved youth, and improving the lives of children, with an emphasis on education and community vitality.
These are just a few reasons why True Value is the co-op of choice for independent retailers. Our commitment to retail excellence is reflected in our management team and board of directors. To find out more about our company, we invite you to review the news and information in our News Room, and annual report.