Testimonials
Six years later... Not a review you normally see. So time flies. What has not lived up to expectations? Not a thing. Things that have exceeded expectations? The roof, has come threw three major hail storms with no damage, not a single ding, none. GCH told us that like all their homes they would be putting thicker than the norm roofing on the house. Insulation... Our power bills are much lower than we expected, We moved from a "green" energy saver house in Houston and expected higher costs to cool. No, turns out our bills were about half what the were in our old home. Much better insulation. Didn't ask for it, they just did it. Does this "older" home creak, groan, pop, or make other older home sounds? No, not even in heavy wind storms. Has anything fallen off, broke or failed in any way? Well, the tornado that went right over our home two years ago did loosen the chimney cap to the point that extra screws had to be put in. The cost? Ten minutes of time and 4 screws. (Now we did opt for the much more expensive stainless steel screws.) So, six years down the road. Did we make the right choice? Absolutely. Would we hire GCH again? Absolutely. World we recommend GCH to friends, family and neighbors to be? Absolutely. We are on what we call the GCH corner in our subdivision. From our front yard we can see 4 other GCH homes. Do it. You will get the home you have dreamed of. You won't regret it. And you will have fun.
It’s been a year and a few days since we moved into our beautiful new home built by Genuine Custom Homes. What can we say, we absolutely love it! Throughout the design, construction and one year follow up, Genuine Custom Homes has been both receptive to our desires and attentive to the level of detail we expected in a custom home. Genuine Custom Homes has been understanding, responsive and a pleasure to work with throughout the process of constructing a new home as well as the follow up the occurs post move in. So, to Michael Bryant and Karl Heinen a BIG Thank You for making it happen! We are so glad we went with your Genuine Custom Homes!! To all the support folks who helped make our ‘forever home’, Thank You All for making it a home of comfort and joy. You ALL are the best!! We certainly are recommending Genuine Custom Homes to those looking to build and letting everyone know about our successful journey from hill country rock to hill country home! Thank You and God Bless, Rick and Melba Rodriguez
Genuine Custom Homes built us an incredible top quality home. Their attention to detail was outstanding! Michael and Karl’s many years of experience and expertise ensured a beautifully constructed home. They made our entire building experience very enjoyable...and this was our second build with them! They never flinched when we asked for changes, did what was required to ensure we were happy. What a blessing to be living in our Genuine custom home. We wholeheartedly would do it all over again with Genuine as our guide!
They were awesome! Great team that was very easy to work with. Excellent quality throughout the construction process resulting in an exceptional home.
Fantastic experience with Genuine Custome Homes, LLC! My husband and I knew we had made the right decision to use them from the moment we walked into their office and toured a few of their homes. The whole process from signing our contract to moving into our home was pleasurable and they made it feel easy and fun. Thank you Michael, Karl and Dennis for truly a wonderful experience and a home that by far surpassed our dream!
Over 1 yr after moving in and we couldn’t be happier with our experience w/GCH. Michael helped us select the lot, then gave us advice in the design phase. Sometimes we followed it, but also able to make our own decisions. Either way, he was always happy to help us and was very personable. Anya & Jordan, walked us through the big job of design selections so that we made selections that we loved. Karl and Dennis were dedicated to doing things right. The work was high quality and, when there was an issue, they fixed it. They were also accommodating with changes that we requested. A few issues were found after move in. Small ones were addressed quickly. Larger issues came up with the flooring the patio ceiling. We weren’t happy with attempts to repair them so they replaced them with new. Each look amazing now! We were surprised with the total bid at the end of the design phase. We knew there were cheaper builders, but felt GCH would do the job right. The end result is a house that we love.
Genuine Custom Homes built our dream home. It was everything we imagined and so much more! Michael Bryant and the team at Genuine, listened and helped guide us through the entire process. My husband is very particular and there wasn't a request he had that they didn't bend over backwards to accommodate. I would highly recommend Genuine Custom Homes to anyone looking to build their dream home in the hill country!
When it came time for us to build our "Forever" home we interviewed several builders but only one stuck out. From the moment we met Michael we knew that we wanted Genuine Custom Homes to build our house! We were very nervous because there is so much more that comes with building instead of just buying a new home and Michael, Karl and the Genuine Custom Home team made it seem so easy. They explained the steps and kept us informed every step of the way, from talking through the design via face time with the architect to picking out all the finishes with a designer to walking us through the closing process. Even the lenders they work with were amazing and they made their process so understandable. Now that we are moved into our new home, we know we made the right decision to go with Genuine Custom Homes and we would recommend them to anyone who is interested in building a custom home. Thanks Genuine Custom Homes!!!
Thank you, Genuine Custom Homes, for making our first (and only) house building experience so smooth! When there was a problem, you fixed it. If we didn't' like it, you changed it. If YOU thought it should be changed, you offered us a CREDIT to make it happen. AMAZING customer service! How many people can call their builders friends by the end of that process? We are so thankful we found you!
I spoke with a dozen builders when we started looking for someone to build our home, and usually came away with a less than excited feeling. Then we were referred to Genuine Customer Homes and we could not have been happier. Once I went to an open house and spoke with Michael and Karl I knew something was different. They had past and current customers just raving about the entire process and how wonderful an experience it was. It was refreshing after hearing so many horror stories from other people working with customer builders to find someone who would made you feel like they were apart of this as much as you were. And I have to say, we have had the exact same experience from start to finish as everyone else had talked about. They were upfront and honest about expenses and how much to expect in the end. Any change orders went smoothly without a hitch. The entire design team they work with was amazing and helped us stay within budget and gave alternatives if we what we thought we wanted went way over budget. They kept us up to date on how things were going and updated an icloud site with pictures of our house's progress. Everything was painless and easy and we didn't have to worry about a thing. Anytime we did have concerns about something it would usually get fixed before we even mentioned it to them. And if we did say something it was addressed faster than I would have thought possible. I could keep saying more, but ask Michael for a customer contact and there will be several satisfied customer willing to talk to you about their experience and can give you even more details. Thank you Michael and Karl for making it so easy to choose ya'll and never have a second thought.