My Fence Guys, Inc.
Manassas, VA 20109
Testimonials
Extremely helpful from A-Z! The whole team made the entire process super easy. The deck was built in a very timely manner and looks absolutely amazing! We spend so much time outside doing work, reading, grilling, catering and much more! Thank you very much Fairfax Fence and for all thinking about getting a Deck, Fence or Patio installed, we will be glad to give a personal reference!
"Installation of chain link fence around property. I got a good fence at a good price. My brother also purchased a fence for his home. He got the chain link around the front and a cedar privacy fence around the backyard. They did a good job."
Repaired rotted fence posts in a split rail fence, and deteriorated/broken rails rails, as well as the attached wire mesh.
We were very pleased with the service. We had originally told them that there were 13 posts that needed to be replaced, and one rail. They came out on the date promised (after a rain delay–not their fault) and completed the job in a single day as we had requested. In fact, they replaced 14 posts rather than the 13 we had originally agreed, because they found one additional post that was in need of replacement, and also replaced not one but three rails, all at the original bid price. The workmen were careful and polite. They removed the existing rails and the concrete in which they had been set, and set the new rails in dry concrete, as they had indicated in their proposal. (Not familiar with this techniques, but it seems to be fine.) They also realigned three gates, reset the posts and replaced the broken gate springs. When they were realigning one of the gate posts, it also proved to be rotten, and snapped off at the ground level, as had the 14 line posts. Clearly, this was not their fault. The work crew did not have a gate post with them, however (as there was no indication that one would be needed). I called their supervisor, Aaron, explained what had happened, and asked them to replace the broken gate post as soon as possible. They did so, in very short order and without any additional charge. Given some of the horror stories that we have seen on line about fencing companies, we found this extraordinary. The supervisor, was polite and accommodating.
"Fantastic customer service. Our yard is odd shaped and on a crazy incline, but they were able to deal with all these difficulties and the fencing looks great and appropriate for area. They showed up on time, excellent workmanship, cleaned up, and we couldn't be happier. "
"They did a good job. They came out when they said they were going to come out. They took a full day and they were done. They had to work until it was quite dark before they finished and they were determined that they were going to do it one day. The quality of the service was excellent."
We are extremely pleased with our new Fairfax Fence. After choosing two vendors for estimates based on Angie’s List reviews/ratings, we chose FF for two reasons: 1) their thorough estimate listing all specifications and materials on the original quote plus options we had discussed; 2) they sent a couple of photos with the estimate to provide a style choice, and while one of the styles was not exactly the fence that was estimated, it was exactly the fence we wanted. FF was happy to revise the estimate based on the photo plus a few extra details that we requested. Everyone at FF was responsive and on time start to finish. Even with a snow day the week the fence was to be built it did not disrupt the schedule – they were able to accommodate the fast turnaround we required and finished the majority of the fence in one day, leaving only one short section and gate to be done the following morning. The fence-building crew was highly respectful of our selves and our property – paying great attention to detail and leaving nothing behind. We had a wonderful experience using Fairfax Fence – we highly recommend them – and will gladly use them again in the future for any fence or deck-building work that need to be done.