Peabody Properties
Springfield, MA 01107
Locations
Peabody Properties
Svc. Mgr.
Key Contacts
Owners, Principals & Senior Executives
Adam Kenney's Bio
Adam Kenney serves as Vice President of Operations for Peabody Properties. In this capacity, Adam serves as a member of PPI’s Leadership Team, providing oversight and guidance in all disciplines of management to assigned regional, senior and multi-site managers involved in the operation of a diverse portfolio of properties located throughout Massachusetts and Rhode Island.
Adam’s own family legacy of civic responsibility forged his deep personal commitment to making a measurable difference in the lives of others. This passion, together with his proven proficiency in business management, inspired him to choose housing management as his career path.
In December of 2004, Adam joined Peabody Properties, Inc. His first assignment was as Property Manager for The Metropolitan, a 23-story, mixed income, mixed use, high-rise community in Chinatown, Boston. Adam soon demonstrated an acute understanding of complex property management configuration and an extraordinary level of attention to detail. He was also known for his caring attitude and hands-on approach to providing high quality service to residents, commercial tenants and the community at large.
Advancing to Senior Manager, Adam Kenney continued his success, managing a portfolio of mixed-income and condominium communities located throughout the city of Boston. Among his notable achievements were the strong relationships of trust he developed with client investors.
As Regional Manager, Adam was assigned a portfolio of over 1,300 units and was responsible for directing more than 30 employees. He consistently exceeded value-added benchmarks in occupancy and cash flow on behalf of his investor clients. During this period Adam also developed a specialization in the management of condominium associations, and gained the respect of Boards of Directors throughout the portfolio.
In his current role as Vice President of Operations, Adam is now responsible for over 3,000 units of residential and condominium homes. He works closely with senior managers and multi-site managers, enabling them to develop a greater sense of empowerment, accountability and quality assurance for the assets in their portfolios.
Throughout his career, Adam Kenney has gained a reputation for integrity, enthusiasm, team spirit and a can-do approach to every challenge. He is a highly effective manager who fosters collaboration among all members of his management team. He consistently delivers exceptional service to residents and clients, and epitomizes PPI’s stated mission of doing our best every day to “Put the HOME in Housing.”
Adam Kenney is an active member of CAI (Community Association Institute). He is a graduate of Providence College, with an MBA degree from Suffolk University, Sawyer School of Management.
Betsy Collins's Bio
Elizabeth Collins, Vice President of Development utilizes her experience in working with HUD, the VA, state housing finance and rental subsidy programs to reposition older housing developments and to develop new affordable communities. She has been involved in financing, managing and development multifamily and affordable housing for more than 30 years. In it development activities, Peabody Properties has successfully partnered with federal government agencies including HUD and the VA, State Agencies, housing authorities, local municipalities, for profit and not for profit companies to complete numerous complex housing and mixed-use developments with total development costs ranging from $3M to $230M.
Since joining Peabody Properties, more than 10 years ago, Ms. Collins has been responsible for the successful development or repositioning of more than $450M of completed affordable housing projects. This effort includes construction of new communities, the adaptive reuse of historic buildings into housing as well as preserving, repositioning and refinancing existing affordable housing. During this tenure, Peabody has also created an innovative and award winning model for permanent supportive housing for homeless Veterans, providing housing and services for Veterans in approximately 200 units in four communities located in Massachusetts and New Jersey.
Prior Career Highlights:
Senior Vice-President of Acquisitions for Boston Capital Corporation and its predecessor, and was responsible for placing more than $120M of equity investments in affordable housing developments.
Senior Vice President for Collins Nickas and Company LLC, a firm that specialized in repositioning and preserving older HUD subsidized housing, where she supervised the preservation of 21 communities located in Massachusetts, Connecticut and Illinois.
Board member of the National Leased Housing Association (NLHA).
Education
Graduate of Simmons College where she studied finance and economics
Doreen Donovan's Bio
Doreen Donovan serves as Vice President of Administration and Compliance. With over 30 year of industry experience in multifamily asset and property management, Doreen specializes in the administration of affordable housing assistance. Her primary objective is to maintain a high standard of client service, consistent with the company’s reputation for excellence in business practice. She is directly responsible to ensure that all client properties offering affordable rental housing, under one or more governmental assistance programs, are leased and operated in strict compliance with program requirements. She has the authority to establish and implement controls to document program compliance at the property level; including, but not limited to, the development of systems, materials, staffing, policies, procedures and requirements for employee training, internal controls and oversight, reporting and administrative follow-up. She directs the development of company policies, procedures, training, education and software technology relating to program requirements.
Industry Affiliations, Designations & Service
Certified Property Manager (CPM) with the Institute of Real Estate Management (IREM); certified as a National Affordable Housing Professional Executive (NAHP-e®), and a Specialist of Housing Credit Management (SHCM) with the National Affordable Housing Management Association.
Housing Credit Certified Professional (HCCP) with the National Builders Association.
Current member of Citizens Housing and Planning Association, Greater Boston Real Estate Board, National Leased Housing, NAHMA and NEAHMA.
Licensed Massachusetts Real Estate Salesperson.
2017 Board Member for DHCD’s Public Housing RCAT Northeastern Advisory Group. (3 year term)
Prior Career Highlights
Served as Director of Operations/Vice President of Administration and Compliance for Corcoran Jennison /CMJ Management Company with responsibility for the day-to-day management and overall administrative, financial, operational and compliance oversight for up to 74 multi-family residential and commercial properties in 14 states. Compliance activities included management contract renewals, rent increases, interpretation of state, federal and local regulations, including fair housing/504 regulations.
Served as Asset Management Officer for MassHousing, responsible for a portfolio of up to 18,000 units and was part of the team involved in the restructuring and refinancing of the SHARP portfolio. She acted as Chairperson and Coordinator for the MHFA Policy and Procedure Review Committee and was recognized by the Agency with an Outstanding Achievement Award.
Recognized by NEAHMA as the NAHP executive of the year in 2008 and by IREM as CPM of the year in 2005.
Previously served on various committees for several industry groups, Mass Housing Multifamily Asset Management Sub-Committee, the Connecticut Housing Finance Authority and Multifamily Asset Management Advisory Group and, Governor’s Commission for the Reform of Public Housing in Massachusetts as well as NAHMA and NEAHMA.
Doreen Bushashia's Bio
Doreen Bushashia has 30 years of experience in the affordable housing management field and created and developed the Resident Services Program at Peabody Properties, Inc. (PPI) including the inception of its affiliate Peabody Resident Services, Inc. (PRSI) of which she currently serves as its President. She also created the PPI mission statement of “We put the HOME in Housing.”
Ms. Bushashia is responsible for overseeing a staff of over 70 resident services professionals for implementation of the PRSI Home Care Program and the PPI Site Resident Services Program serving a portfolio of 100+ affordable housing communities. In addition to leading and directing the Resident Services Department Staff, related areas of expertise include:
Developed the PPI “Respect Is Key” Policy and Incident Report Follow-up Policies and Procedures. Developed the PPI Reasonable Accommodation Policies and Procedures and serves as the PPI Fair Housing/504 Reasonable Accommodation Coordinator.
Through her efforts, Peabody Resident Services, Inc. was founded in 1995 to solely promote resident services in affordable housing—and was approved by Medicaid (MassHealth) as a Group Adult Foster Care (GAFC) program provider. Today, the PRSI Home Care (GAFC) program is one of the largest in Massachusetts serving over 1700 clients that reside in 500+ housing communities statewide managed by PPI, housing authorities, and other management companies. The program provides daily personal care and homemaking along with case management and registered nurse well visits to eligible seniors and persons with disabilities ages 22+ insured by MassHealth Standard and 11 contracted managed care programs including Senior Care Options, One Care, and PACE health plans. PRSI also provides Resident Service Coordinator consultation services to several non-profits serving special populations including Veterans and formerly homeless individuals.
Demonstrated experience in grant writing and administration; to-date, the Resident Services Team has achieved over $4.6 million in grant funding awarded for resident services staff and enrichment programs that directly benefit residents of PPI managed housing communities. Programs include: computer learning centers, educational and wellness classes, youth activities, homeless prevention services, and more.
Ms. Bushashia received her B.A. in psychology and has earned the Institute of Real Estate Management (IREM) Accredited Resident Manager (ARM) and the National Affordable Housing Management Association (NAHMA) Certified Fair Housing Coordinator (FHC) designations and is a Certified Resident Service Coordinator. She is a member of Massachusetts Resident Service Coordinators in Housing (MARSCH) and Massachusetts Assisted Living Association (MassALA).
Guy Corricelli's Bio
Guy Corricelli, Chief Financial Officer (CFO), has worked in the Accounting and Finance arena of Affordable Housing for more than 30 years and has been a valued employee of Peabody Properties since 1997 and was recently promoted to his current position within the organization in 2013.
Guy and his accounting team of 27 staff members, are responsible for all the financial aspects of each of the properties under the PPI management and development umbrella, as well as the oversight of all corporate treasury matters and the long-term strategic financial plan of PPI.
He maintains his relationship with our clients, as a trusted resource for guidance and has consulted in the identification and procurement of lenders and programs to favorable structuring, restructuring or the financing or the refinancing of debt to meet the needs of the properties, their owners and investors.
Additionally, he oversees the annual budget process and financial reporting with Investors, Lenders and Regulatory Agencies.
He is currently a Vice President of the Builders and Remodelers Association of Greater Boston.
Prior to his tenure with PPI, he was an audit manager at a nationally recognized Certified Public Accounting firm specializing in affordable housing and real estate syndications.
Heather McCann's Bio
Heather McCann is The Peabody Companies Vice President of Human Resources, joining the company in 2018. With a focus on broadening and expanding upon the objectives detailed within the 2016-2021 Peabody Companies Strategic Plan, her endeavors include implementing strategies for employee engagement, policies and procedures development, employee performance and organizational effectiveness, education and career path development, benefits administration, employee relations and, acquiring, rewarding and retaining top talent. Heather began her career in 1995 with Fidelity Investments and developed her HR proficiency in a variety of key roles and, her experience as a human resource executive led her to San Diego where she lived and worked for nearly six years – most notably for Gateway, Inc., a large computer hardware company, honing her skills in employee relations, talent acquisition and compensation. In addition, Heather held multiple leadership positions including Vice-President of Human Resources and Recruiting for RueLaLa and, more recently with Cambridge BioMarketing as Managing Director of Culture and Talent. Heather’s accomplished, results-and values-driven experience uniquely leads The Peabody Companies Human Resource Department; with a greater focus on innovation and creative thinking. A graduate of The University of Phoenix, Heather holds a Bachelor of Science degree in Business Management and, is a member of The Society of Human Resource Management and Northeast Human Resources Association (NEHRA); the largest most influential professional Human Resource organization in the Northeast.
Karen Fish-Will's Bio
Karen Fish-Will’s career in the multi-disciplines of real estate spans more than 35 years. A licensed real estate broker and the principal of PPI’s affiliate brokerage firms in Massachusetts and Florida, Ms. Fish-Will focuses on the pre-development, development and marketing of newly-formed communities, whether created through new construction, the rehabilitation and expansion of existing communities or the preservation of historic buildings through their adaptive re-use to housing.
Ms. Fish-Will is a real estate professional with an unwavering passion for and mastery of the leasing, sales and marketing process. Working in collaboration with members of the Leadership Team, Ms. Fish-Will unites marketing, leasing/sales and administrative professionals and guides them to consistently achieve or exceed client occupancy projections. She brings determination and creativity to everything she does and has successfully fostered the growth of PPI while adhering to a strict commitment to service and integrity.
Industry Affiliations, Designations & Service
Designated REALTOR® Member of the Greater Boston Association of REALTORS® (GBAR), participating in the GBAR Broker-Owner Inner Circle Forum.
Serves on the Board of Directors and the Executive Committee of the Greater Boston Real Estate Board (GBREB).
Serves on the Greater Boston Real Estate Board (GBREB) Government Affairs Committee.
Member of the Board of Directors of the Rental Housing Association (RHA) and served as a past President.
Serves on the Mass Housing Community Services Advisory Committee.
Serves on the Board for New Lease for Homeless Families.
Serves on the Board of Affordable Housing and Services Collaborative, Inc.
Affiliated with both the Massachusetts and Florida Chapters of the Community Association Institute (CAI).
Member of the South Florida National Association of Realtors, the Realtor Association of Greater Miami and the Coral Gables Chamber of Commerce.
Named to the prestigious “Woman of FIRE” list; the annual recognition award acknowledging key female players in the local FIRE (Finance, Insurance and Real Estate) sectors, celebrating the best and brightest women in their industries.
Recipient of Boston Chapter IREM Professional Women of the Year.
Holds Broker’s License in Massachusetts.
Education
Attended Pine Manor College, majoring in Marketing and Early Childhood Education
Recent Awards
Glassdoor – Top CEO – Employees’ Choice Award – U.S. Small Business Companies.
Honored with “Outstanding Women in Family Business“ Award – given by The Warren Group.
Named to the prestigious “Woman of FIRE” list; the annual recognition award acknowledging key female players in the local FIRE (Finance, Insurance and Real Estate) sectors, celebrating the best and brightest women in their industries.
B’nai B’rith Housing Distinguished Achievement Award recipient – remarkable leadership in the Real Estate Industry; providing quality affordable housing.
Laurie McGrath's Bio
Laurie McGrath began her career with Peabody Properties in 1995, in the position of Property Manager for a large affordable housing community in the Greater Boston area. Over the years she has demonstrated an outstanding commitment to service and, as her skills and accomplishments strengthened, her role with the company expanded to Regional Manager, Regional Operations Director, and, now, in her current role as Vice-President of Affordable Housing. Her demonstrated areas of expertise include:
Maintaining a high standard of client service, consistent with the company’s reputation for excellence in business practice.
Providing leadership and guidance to the assigned Senior Managers, and, together with the Principals of PPI, establishes a strategic plan for the positioning of each portfolio to allow for new business growth.
Over 20 years’ experience in the management of residential properties for client investors, she specializes in working with non-profit organizations, primarily serving affordable housing communities under one or more of the following programs: Section 8, LIHTC, HOME, 202, 236, 13A, HSF, Capital Preservation funds & MRVP programs.
Daily oversight of the operations of multiple properties; responsible for the financial and business strategies attributable to growth and smooth management of the Peabody portfolio.
Development of annual budgets/financial forecasts.
Strong customer service principals and experience of effectively managing multiple properties.
Drives performance with a passion for leading, managing and developing teams.
Builds relationships and collaborates with community organizations.
Works with her colleagues to share best practices across the company.
Supports and builds PPI’s mission driven culture.
Affiliations/Designations
Designations through the National Affordable Housing Management Association include: National Affordable Housing Professional – Executive Level (NAHP-e); Specialist in Housing Credit Management (SHCM) and Fair Housing Certification (FHC).
Additionally, she holds Tax Credit Specialist (TCS) through NCHM and her C3P awarded by Spectrum.
Education
Bachelor of Science Degree from Framingham State College
Melissa Fish-Crane's Bio
Melissa Fish-Crane, CPM, NAHP-e, has dedicated more than twenty years to superior achievement in the management of client-owned multi-family residential and mixed-use real estate developments.
Ms. Fish-Crane focuses on business operations and is responsible for coordinating systems and resources throughout the organization to position the company to attain its established strategic objectives for future growth and stability. Working in collaboration with members of the Executive Leadership Team, Ms. Fish-Crane retains oversight of all field management operations at client properties, increasing their financial stability through the application of proven management practices and value-added services.
Resolute in her commitment to exceptional service and to cultivating long term relationships of trust with clients, Ms. Fish-Crane is consistently relied upon for her business acumen, her expertise and her results-oriented approach to complex issues.
Industry Affiliations, Designations & Service
Appointed to the National Affordable Housing Management Association (NAHMA) Educational Foundation for the past three years, currently serving as Chair of the Board of Directors. This foundation brings opportunities for advanced education to residents of member communities and has been instrumental in changing the lives of many individuals and families.
Serves on the Executive Board of Directors of the Institute of Real Estate Management (IREM), holding the advanced designation of Certified Property Manager (CPM); in 2011 she was named IREM CPM Candidate of the Year.
Qualifying member for certification of Peabody Properties as an Accredited Management Organization (AMO).
National Affordable Housing Professional (NAHP-e), achieving the level of C11P through Spectrum.
Member of the MassHousing Multi-Family Advisory Committee.
Glassdoor – Top CEO – Employees’ Choice Award – U.S. Small Business Companies.
Honored with “Outstanding Women in Family Business” Award – given by The Warren Group.
Named to the prestigious “Woman of FIRE” list; the annual recognition award acknowledging key female players in the local FIRE (Finance, Insurance and Real Estate) sectors, celebrating the best and brightest women in their industries.
Recipient of Boston Chapter IREM Professional Women of the Year.
Prior Career Highlights
Served as Chair of the Training and Education Committee as a member of the Board of Directors of the New England Affordable Housing Management Association (NEAHMA).
Served as Co-Chair of the Rental Housing Association (RHA) Education Committee.
Served on the Board of Directors of the National Kidney Foundation and was Co-Chair of the successful Boston Kidney Walk for both 2013 and 2014.
Served as Board Member of the Mother Caroline Academy and Education Center in Dorchester, MA.
2015 Recipient of the New England Affordable Housing Management Association (NEAHMA) Industry Award – National Affordable Housing Executive Professional of the Year (NAHP-e).
Education
B.S. degree from Pine Manor College, majoring in management.
Scott F. Ployer's Bio
Scott Ployer currently serves as Vice President of Facilities and Capital Planning overseeing a department whose scope of authority spans the entire managed-property portfolio. An established real estate management executive with over 30 years of experience in residential, commercial, facilities and asset management. His expertise includes the areas of purchasing and contract negotiations, construction and project management, environmental compliance, safety and risk management, insurance, new business development, training, intergovernmental relations and the acquisition, refinancing and disposition of real estate assets on behalf of client owners.
Prior Career Highlights:
1994: Insignia Management Group as a Sr. Property Manager; and was later promoted to District Manager for Southern New England where he also worked closely with various troubled property takeovers in the mid-Atlantic and Northeast.
1997: First Investment Corporation/FIC Management as Vice President & Regional Manager overseeing the eastern division encompassing all sites located east of the Mississippi River; also appointed a receiver by the Federal Bankruptcy Court for failed developments in Connecticut and Maryland.
2002: Corcoran Jennison Companies as a Regional Manager, Northeast; in 2003 he was appointed Director of Operations, Northeast and subsequently served the firm as Director of Asset Management and Vice President, Commercial Division.
2009: The Community Builders, Inc. as Regional Director of Operations and in 2012, then served as their Vice President of Facilities Management and Capital Planning. In this capacity, he directed all facilities management, capital planning and project management for 125 properties located in 15 states and the District of Columbia.
20014: Prior to joining Peabody Properties, Scott held the position of Vice President of Operations for Trinity Management LLC, where he directed all facets of facilities management, capital planning, rehabilitation project management, engineering, safety, risk management/risk mitigation, insurance procurement, energy management and sustainability as well as professional development.
Industry Affiliations:
Member, International Facilities Management Association (IFMA)
National Safety Council (NSC)
National Association of Safety Professionals (NASP)
Building Owners and Managers Association (BOMA), as well as IREM, BRAGB, NHB, NAHMA, NEAHMA, NAA and RHA, where he participates on multiple boards, committees and focus groups
Operations
Don Belcher's Bio
With close to 20 years of property management experience, including 4 years at managing large, affordable multifamily communities with a myriad of funding programs (HUD-Assisted Project-Based Section 8, Rent Supplement, RAP, Section 236, HOME, 13A Program and LIHTC), Donald Belcher brings a wealth of knowledge on both property management and compliance to the table.
Don started out his career working at Lotus Development as a contractor, servicing offices across the United States as Hardware Service Manager. After two years, Don transitioned over to software as a Quality Assurance Supervisor working under contracts for IBM and Lotus Notes on the AS400 system. After three years, Don stumbled into the property management field by working for Corcoran Jennison Companies (Boston, MA) as their IT and Software Support person. He began his actual hands-on multifamily management and compliance career working for Beacon Communities.
Since the change in careers from IT to property management, Don has 10+ years of Compliance and Software Support experience assisting employees with file compliance and reporting, multiple tax credit lease-ups, as well as software support and troubleshooting for RealPage/Onesite users. No stranger to teaching, Don has trained hundreds of employees on affordable housing compliance topics, as well as hands-on job training on the use of Onesite through Peabody University, our formalized job training program, where education and industry best practices go hand-in-hand. Don is a certified RealPage/Onesite trainer and enjoys training new-hires on Onesite throughout the year. Since 2015, Don has been invited to speak at several industry events, including the annual RealPage Conference, and closer to home for NEAHMA’s Annual Fall Conference. Don has also developed several live, webinar trainings on Onesite over the past year and looks forward to developing several others over the next few years for Peabody University.
Professional Designations and Affiliations:
Spectrum C5P Designation
IREM’s Accredited Residential Manager (ARM)
NCHM’s Tax Credit Specialist (TCS) and Certified Occupancy Specialist (COS)
NAHMA’s Fair Housing Certification (FHC)
NAHMA’s Specialist in Housing Credit Management (SHCM)
NAHMA’s National Affordable Housing Professional/Executive Level (NAHP-e)
Certified RealPage/Onesite Trainer
Associates of Science Degree, Computer Science Programing
Heather Calcagni's Bio
As Director of Revenue Management and Marketing for Peabody Properties, Inc., Heather Calcagni is responsible for supporting the success of properties within the company’s portfolio, working closely on all development, acquisitions renovation, turnaround of underperforming assets, third party management, pricing strategies and, managing the impact on the company’s overall corporate profile while maximizing portfolio profitability. Heather works directly with Peabody Properties principals Karen Fish-Will and Melissa Fish-Crane and other members of the executive staff to identify opportunities for increased revenue growth. In addition, she monitors and evaluates the effectiveness of marketing and leasing strategies and tools currently in effect on a community by community basis and works in collaboration with the Director of Marketing, Senior Operations Team and Senior Management to achieve these objectives.
In addition, she is responsible for monitoring occupancy and revenue growth to align with the companies strategies while keeping the owners objectives at the forefront. She works in collaboration with the team on new acquisitions; as well as being responsible for due diligence of new assets; analyzing rents, property needs assessment to ensure a smooth transition.
Additional responsibilities include:
Actively participates in the budgeting process
Investigates and communicates new ways to capture optimal revenue potential
Monitor and communicate needed changes to strategic plans to optimize revenue
Makes site visits to identify properties that have value add opportunities
Assists Marketing / Creative Team in their property branding, web, social media and public relations efforts
Maximizes rental rates which includes current occupancy, amenities, location and market trends
Tracks and analyzes market information; helping with community specific goal setting
Oversight and assistance with marketing and customer service training efforts
Heather launched her career in real estate and property management nearly 15 years ago, most recently as Vice President of Marketing and Revenue Management for Boston based Wingate Companies where she was instrumental in the oversight of development, acquisitions, and third party client relations and, responsible for all property marketing and corporate branding. Previous to that she worked for Equity Residential in Manhattan overseeing the sales and marketing teams throughout the region. Her depth of knowledge, strong communication and training skills and many years of proven success in marketing and leasing of multi-family real estate communities is an invaluable asset to PPI.
John McKee's Bio
John McKee serves as Regional Operations Director, providing oversight, guidance and support to assigned regional, senior and multi-site managers, who in turn are responsible for a strong and diverse portfolio of residential and mixed-use communities throughout the East Coast.
Currently, John oversees a portfolio of over 3,000 apartment homes as well as mixed-use commercial and retail real estate. He is actively involved in capital planning, fiscal oversight, staff leadership and development and, he serves as a trusted liaison among owners, vendors, municipalities and other key stakeholders within the portfolio.
Career Highlights:
John McKee began his career in real estate in 1999, focusing on affordable housing in 2008. In April, 2009, John joined Peabody Properties as a Regional Property Manager. In this position, he was responsible for overseeing a Boston-based portfolio of affordable housing communities. His dedication to providing client communities with high-quality affordable housing services, together with his extensive expertise in all disciplines of property management and his demonstrated ability to inspire others to achieve, quickly established John as a valuable member of the PPI Team. As John’s portfolio expanded and grew more complex, he accepted each new assignment with similar resolve and skill.
John’s life-long commitment to the cause of eradicating homelessness in America, and in particular, to assisting homeless Veterans, formulated what would soon be identified as his specialty. Concurrently, PPI had been launching its own pioneering initiative to create high quality, permanent housing with specialized supportive services for formerly homeless Veterans. The two missions aligned seamlessly, and in 2012 John was chosen to assume a leadership role in this very worthwhile endeavor.
Today, all VASH (Veterans Affairs Supportive Housing) communities managed by PPI remain under John’s direction.
In 2013, John received the Corporate Professional of the Year Award and in 2014, he received the prestigious Professional Achievement award from the Rental Housing Association (RHA) of Massachusetts, in recognition of his achievements on behalf of the rental housing community, including his work with homeless Veterans and his efforts to maximize energy efficiency.
John received his Juris Doctorate and Bachelor’s degrees from Boston College.
Justin Paquette's Bio
Justin Paquette joined PPI in July of 2001 as a Property Accountant, responsible for providing accounting and reporting services to an assigned portfolio of client properties. From the outset, he demonstrated extraordinary commitment, initiative and work ethic. His knowledge, attention to detail and ability to work effectively with others to accomplish complex assignments earned him a promotion to Accounting Manager in 2006. In 2012, he established a reputation for integrity and achievement consistent with PPI’s standards of excellence in service, and, together with his leadership skills, professional expertise and sophistication, predicated his elevation to his current position of Controller.
Reports to the company principals and works in close collaboration with the officers of the company, specifically the CFO.
Oversees PPI’s accounting services to ensure that they fulfill all financial management and reporting obligations in accordance with GAAP, or as applicable, and with established company standards of business practice, respective regulatory requirements and applicable law.
Ensures that internal controls are implemented and enforced in order to sufficiently mitigate risk and, maintains a full understanding of the fiscal position of all client properties in the management portfolio.
Received Bachelor of Science Degree in Accounting, Business Administration and Small Business Management and Entrepreneurship from Lyndon State College in Lyndonville, VT in 1994.
Active member of the Rental Housing Association (RHA) and the Real Estate Finance Association (REFA).
Kristin Pine's Bio
Leading with experience and innovation, Kristin Pine, who joined PPI in 2012, is at the helm of Peabody University. With more than 23 years of real estate and property management experience, she is the company’s Director of Training & Education. Ms. Pine holds a number of industry designations, including her Accredited Residential Manager (ARM), Certified Property Manager (CPM), National Affordable Housing Professional/Executive Level (NAHP-e) and Specialist in Housing Credit Management (SHCM) credentials. An Associate Lecturer since 2008 at Curry College in Milton, MA, Kristin has taught several Residential Property Management courses for students to earn their Certified Apartment Manager (CAM) designation. On a regional level, she has taught Budgeting, Property Management, and Software coursework throughout New England.
Served with distinction on the Board of Directors for the New England Affordable Housing Management Association (NEAHMA) since 2003 in various capacities, including a four-year tenure as Vice President of Training & Education, as well as NEAHMA’s President of the Board of Directors (2014 – 2016).
Named “National Accredited Housing Professional of the Year” in 2008 and “National Affordable Housing Professional/Executive Level (NAHP-e) of the Year” for New England in 2016, she is the current Immediate Past President of NEAHMA and a Director Emeritus.
Honored and humbled to receive the “ARS Hero Award” for 2016 by ARS Restoration Specialists for her tireless efforts to help fundraise and bring awareness of the good works of the Gloria Gemma Breast Cancer Research Foundation. After six years of giving out the ARS Hero Award, Kristin was the first woman award-winner named to this honor. Serves on a number of boards and task forces in both Massachusetts and Rhode Island, including the St. Peter School Board in Warwick, Rhode Island, as the Co-Chair for both the Advancement and Strategic Planning Committees.
Long-time member of the Elizabeth Buffum Chace House Board of Directors, where she served as Director at Large.
Earned her Bachelor’s degree in Business Administration from Northeastern University in 1995 and is currently pursuing her MBA from the University of Rhode Island. She resides in Warwick, Rhode Island.
Maria Oymaian's Bio
Maria Oymaian joined Peabody Properties in 2015 as Senior Compliance Director for our large portfolio of multifamily residential properties. Maria’s accomplishments in the affordable housing industry began in 1985 and her experience has been wide-ranging working with several major companies as a successful on-site Property Manager before eventually pursuing her interests in Regulatory Compliance. Just prior to joining PPI, she served in the leadership role as Director of Compliance for Winn Residential for more than fifteen years. Maria’s exceptional proficiency included compliance oversight for a portfolio of more than 45,000 units of Low Income Housing Tax Credit (LIHTC) properties, HUD federally assisted housing programs, and various state and local affordable housing programs. In addition, she was responsible for providing direct support and regulatory updates to the field, development and implementation of internal compliance procedures, monitoring compliance processes and developing new initiatives, software support, and supervision and training of the compliance support teams.
In her current role as Director of Administration and Regulatory Compliance, Maria enjoys working in a team environment to provide effective communication and coordination of regulatory procedures to ensure properties remain in compliance. This includes regulatory reporting, compliance and oversight of the PPI portfolio of mulit-family assets while overseeing the federal requirements for the HUD Programs including preparation for MOR’s, EIV, TRACS, and development of policies and procedures. Her current responsibilities also include support of Fair Housing initiatives addressing Limited English Proficiency, affirmative marketing, and tenant selection.
The oversight and coordination of subsidy administration and regulatory compliance involves on-site compliance reviews, file audits and the development and implementation of corrective action plans for our many affordable programs.
Career highlights, designations and affiliations:
Actively involved on the local level for the New England Affordable Housing Management Association (NEAHMA), holding several board positions, including Past President and current Director Emeritus.
Champion of the NAHMA Communities of Quality Program serving as the NEAHMA COQ Committee Chair.
Chair of the NEAHMA Strategic Planning Committee.
Executive Council Member with the National Affordable Housing Management Association (NAHMA).
Certifications include: SHCM, COS, C14P and NAHP-e.
Susan Gustin's Bio
Susan Gustin joined Peabody Properties in July of 1995 providing executive-level administrative support to now Principal & CEO, Karen Fish-Will. Years of marketing training with Ms. Fish-Will inspired her to pursue a career change and, as a result, in 2013, she transitioned into the position of Creative Director and Public Relations Manager, specializing in corporate marketing, communication and public relations. She serves as PPI’s primary source for media communication and, her responsibilities include:
Conducting all public relations events and submitting all press releases for PPI and client properties, executing impactful publicity initiatives; showcasing the strength of the Peabody portfolio, including announcements regarding employee promotions, educational milestones and on-going property activities;
Leads and directs the Creative Design and Graphic Arts Department, overseeing the company corporate website, preparing copy for the PPI corporate newsletter; overseeing all marketing collateral assignments and providing input on branding, graphic design and copywriting;
Trusted member of the Leadership Team, recognized by both colleagues and clients for her independent judgment, competence and sound decision making within this high profile environment;
Licensed Real Estate Salesperson in Massachusetts;
Notary Public
Whitney Pulsifer's Bio
Whitney Pulsifer began her real estate career in 2008, as a leasing consultant, where Whitney quickly distinguished herself as a skilled communicator. Her determination, passion and ardent devotion to her craft shattered records previously set by her peers and was instrumental in her community’s achieving a first-place ranking in a national survey of resident satisfaction.
In 2009, Whitney joined Boston-based WinnCompanies, and her career continued to advance into positions of increasing responsibility and authority.
As Marketing Coordinator, she was responsible for corporate brand development and management, the oversight of special corporate, charitable and public relations projects, company events and the advancement of other corporate marketing initiatives.
As Corporate Marketing Manager, her responsibilities expanded to working collaboratively with the firm’s business development team on the identification and acquisition of new business.
As Director of Communications and Corporate Marketing, Whitney was responsible for cultivating solutions to support the company’s vision and strategic plan for continued and sustained growth. She also provided direct oversight to programs such as the Microsoft Dynamics customer relationship management tool, the SharePoint content repository, and furthering the organizations’ business development processes.
As Senior Director of Strategic Initiatives at PPI, Whitney works with the Company Principals and other executive staff on key projects that support the effective and efficient operation of Peabody Properties.
Whitney is responsible for the oversight of the Peabody Properties SharePoint site and the coordination of departmental activities related to the on-going development of this platform.
She is additionally called upon to participate in other company-wide initiatives relative to the implementation of the company’s strategic plan and in the development of operational efficiencies designed to position our organization for future expansion in new and existing markets.
A Massachusetts native, Whitney Pulsifer completed her general studies in 2007. She holds a Bachelor of Art in Classical Studies, Italian and Studio Art from the College Of Charleston, Charleston, SC.
Since 2012, Whitney has been an active member in the NextGen Committee of the Greater Boston Real Estate Board’s Rental Housing Association (RHA), and had chaired the committee since 2014. She currently serves on the RHA Board of Directors.