I needed to have my fire extinguishers serviced and so I called for pricing. The woman that I spoke to was very nice. She gave me their prices. I called the other company for pricing and the woman was not very nice, almost rude. Their prices were higher so I had decided that Valley was where I was going. Got to the first complex and discovered I had no key to open the boxes . I called Valley to see if they had keys and for what price. The gentleman was very nice and told me to stop by that he had one that I could have!! Went in and got the key and again nothing but nice. When I dropped the extinguishers off there was a different man behind the counter, and yes, he too was nice..... You can go to the other company and get rude, or go to Valley and get great service and pay less!!!!