Site Specific Design
Glenside, PA 19038
Testimonials
Scott Gogel week ago came and check out my grinder pump while I was at work. Called me about the bad news of my grinder pump failed. Guess I got my moneys worth out that pump was in service for 21 years. Scott gave me two options of a rebuilt one or new. I went new for a few more bucks. Him and his new trainer did a excellent job of replacing the new pump. THANKS, but I wish it wasn't so much
First, let me say how wonderful Liz was when I first called the office to request service. I had to call back with questions I forgot to ask, and both calls were answered so professionally and she was so kind and helpful! It helps alot to have someone like this to talk to when you're frantic about your sewer pump! Thanks Liz, I appreciate you so much! The Sr. Service Tech Scott Gogel was at my home right on time and he was very knowledgeable and a great help in getting things started....He and "Cubby" (Ray) were helpful, very personable and got right to work to straighten things out for me. Really awesome, hard-working guys, and I can't thank them enough, especially watching them crawl into that sewer pit! They even cleaned up and took all the trash away, and Cubby hosed off the top of the pit for me so that my pups wouldn't get after the sludge. TOP-NOTCH COMPANY!!!! THANKS ALL. I would highly recommend this service to everyone!!!
I’ve worked with Site specific for a few years now and it’s been a great experience each time. John Simon is who usually comes out and he does a fantastic job. He’s very informative and always solves the issues we had with our pumps. Thanks John!
Can't say enough how much I appreciate Site Specific and the work they've done for us. Twice we've had issues with our grinder pump and in both cases the team had us back up and running within a day. Furthermore, they are honest, a pleasure to work with, and go beyond the immediate task (in our case, they took the time to replace a warranty item that we never would have known - thus preventing us from a future failure). Great job!
We had an unexpected situation with our Crane grinder pump that no one else seemed to be capable or willing to help us out resolving, and that sometimes happened *after* being quoted an exorbitantly high estimate only to be told that they couldn't do the work after wasting hours of valuable time. Site Specific came to the rescue. John Simons came out to our home and with the utmost courtesy, knowledge and professionalism was not only able to resolve our problem, but did so quickly, expertly and for a very reasonable rate far better than the bloated costs offered by others. Due to this excellent experience with John Simons and Site Specific Design, we feel not only relieved that this recent situation has been expertly resolved but can rest assured knowing that any subsequent issues that we may run into with our grinder pump and/or plumbing system in our home can be handled without fear of our service provider. We will be recommending Site Specific Design from now on, and they are a local business as well!
I was extremely impressed and appreciative by the quick response to our grinder pump problem. The response time was within one day and Scott kept me informed at every step of the process. Compared to other estimates Site Specific was able to save me $$ and avoid the hassle of dealing with others. Thank you.
Big thanks to Site Specific Design and John Simons for replacing my sewer grinder pump. From the first call, everyone was very professional and accommodating. John showed up promptly and was very knowledgeable. He took extra time explain everything to me and cleaned up well prior to leaving. I recommend using this company.
Mike Y was excellent in locating and repairing the problem. He explained what needed to be repaired or replaced and made the repairs in a timely and professional manner.
I would like to start by saying they have excellent customer service. Quick response for pump repair. Technicians are very knowledgeable, and customer friendly. For the short time I have been working with them, they have been great. I'm looking forward for long-term relationship with Paul and all the guys. Highly recommend this company. So with that being said, I thank you guys. Sincerely Tom with Weissport Municipal Authority.
Scott Gogel was just at our house servicing our Grinder pump. He did an outstanding job! He is very knowledgeable, personable, and he answered all the questions I asked. I highly recommend him! Thank you Scott!!
Had my grinder pump stop working a day ago, called them and they were very nice and upfront about everything, getting a call back to schedule the work to be done took a little longer then I had hoped for, but overall very pleased with everything. Mike young came out next day to diagnose the problem and fixed it on the spot. he was great to deal with from start to finish. Would definitely use site specific again in the future.
Expert Sales and Service. Great group to work with.
Great company to work with when my 30 year old grinder pump failed. Highly knowledgeable sales staff and service techs explained everything step by step. Pricing was very reasonable and work was completed within hours of calling them.