Valley Oak Home Appliance Center
Elk Grove, CA 95624
Testimonials
VOA is the best! The customer service is excellent - both in repair service and sales - and I have been a loyal customer for many years. Yesterday was a perfect example. My 10+ year old fridge finally died. The service tech was excellent, called the store and got estimates on repair vs. replace. I went over to the store, talked to Tim and within a few minutes decided on a new refrigerator. But since it won't be delivered until later next week I was offered a "loaner" to use until the new one arrived. That sealed the deal - and it was delivered 90 minutes later. All my food was saved! THAT is the kind of service a local business will provide that the big box stores just can't! SHOP LOCAL!
Always straight up honest. I asked for a washer that "won't break down in 2 years". Was shown the most basic (it washes... so really... I'm happy) of washers. Also: the least amount of $$$. Ok then! Sold! When I "just want a cheap fridge to go in the garage".... it took a while, but they found one that would work for me. I've been told if I do NOT want them to come out and repair my oven, I shouldn't use the self cleaning feature. They'll fix it (and make money) but they were looking out for my wallet, not theirs. (the high heat can fry the computer components)(and you never know when or if that will happen) I have had them fix things and have purchased from them. My dishwasher and microwave are getting to the end of their useful life (both came with the house) and I will buy their replacements from VOHAC!
I bought a new ice maker from them the other day for Our Fridge , it was easy to install and it works perfectly .. Everyone was very Professional and the girls there are very beautiful ..
They have had to come out 4 times to repair my load & go whirlpool washer luckily it's the same repair guy as last time and he is so awesome, he explains everything thoroughly and today I had to leave so he quickly got too work and made calls and had answers in minutes and will replace parts Tuesday.
Awesome service as always! Very knowledgeable and very professional. Just added a new oven/ microwave and dishwasher to finish our kitchen remodel. Mario in sales, as well as the service and installation employees at Valley Oak were awesome. I will not shop at any other place my experience has been awesome dealing with Valley Oak has been 5 stars.