Testimonials
(General Cleaning/Steam Cleaning) – I was completely impressed with the total steam cleaning process that SERVPRO provided. The carpets in my house turned out amazing and the customer service I received along the way was great. I am definitely able to say that I am totally satisfied with the carpet cleaning and overall SERVPRO experience.
Thank you! Your men did a great job!
(Storm Damage) I was very impressed with the outcome of work that this SERVPRO team provided. They were able to clean up the flood damage from the storm and they did an amazing job. The team was very knowledgeable and professional. I was overall satisfied with the work completed at my house.
(Water Damage) – SERVPRO has one of the best crews I have encountered. The guys were very nice and great to work with throughout the water restoration process. This SERVPRO team was very professional and exceeded my expectations with their customer service.
My home in Annapolis was up for sale. The realtor I used recommended SERVPRO Annapolis/ Severna Park. The two man crew came out and exceeded my expectations. They were so professional and the quality of work was amazing. Because it was sometime before the final sale of the property, and because the movers tracked through the house, I asked SERVPRO Annapolis/Severna Park to once again come out and freshen up my carpets as my gift to the new owners. Kudos to SERVPRO!
Your carpet crew, Eric and Justin, out-did themselves going above and beyond to do their best to clean these carpets. They were courteous and hard working. I want to say what impressed me the most was when the job was done, instead of taking money I offered for lunch, they requested the money go back towards the building of wells in countries without water. They had noticed our bulletin board where donations had provided water to very needy areas. They wanted to participate. It is good to see such good qualities today!
SERVPRO of Annapolis/Severna Park responded immediately. They were very professional, thorough and courteous. They expressed genuine concern for my situation and desire to ensure that I was completely satisfied. I highly recommend this business.
(Commercial Cleaning) – SERVPRO provided great customer service to our Church. The carpets looked amazing after they were finished cleaning. The communication between SERVPRO and myself was great, very consistent and professional. Overall the carpet cleaning and customer service was great.
Company Ratings
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes