Gibson Heating & Cooling LLC
Georgetown, KY 40324
Testimonials
We have used Gibson Heating & Cooling for a few years now to service our personal property as well as a condo we rent, we keep using Gibson because Ken (the owner) does a fantastic job every time we need him to come out. We initially found him after wanting a second opinion on our AC unit at our condo that up to that point was installed & serviced by Rubino (who was scamming us on a repair job because they claimed our unit was leaking coolant & wanted about $500 to add more coolant, which we only allowed them to put $80 worth). We called Gibson out for a second opinion & he explained things & he also found that when he came out (after Rubino put the $80 we okay-ed for extra coolant in our unit that was "leaking" that we now had too much coolant in the AC unit! After that we dropped having our unit serviced by Rubino & kept Gibson Heating & Cooling as our AC/Furnace maintenance company! Some of the reasons why we love Ken Gibson & his company are: He's usually available to come out if you have an emergency (1 time he wasn't & it was because he was getting married...understandable), He'll explain things to you so you can understand if you are having a problem with your unit, he knows what he's talking about, his service fees are not extremely high, & Ken is very accommodating in setting up an appointment & he's never been late! I would recommend Ken & his company to anyone that is looking for a fair/affordable furnace & AC guy that is licensed & knows what he's doing; whether it's for just a yearly maintenance job, repair, or install. You won't be disappointed in having Ken do the job.
I have to say that Gibson Heating & Cooling is a great company. Ken did a fantastic job. We of course lost our air conditioner during the 95 degree heat wave. He was so great about getting out to assess the situation, as well as getting us quotes for a new unit. He even answered the phone after business hours to try and get everything coordinated with us in a timely fashion. He really is a very nice man. His prices are very reasonable, and they did a great job installing our new unit. I would recommend this company to anyone who needs not only a new furnace or AC unit, but to anyone looking for a yearly maintenance person to keep your home running in top shape! Thank you Ken!
Gibson Heating & Cooling was amazing. We had major issues with our furnace and AC. After Kenneth came out to look at everything, he helped me work through my homeowners and make the best decision for what to replace. We ultimately needed a new furnace, AC and hot water heater and Gibson was able to get me high-efficiency equipment at the fraction of the cost of other competitors. They provided me with all the information to do financing which was very easy and took care of our rebate with the state. Kenneth and Cameron showed up on time each day for the install, were polite, kept things clean and kept me informed every step of the way. They took extra precautions to make sure everything was done right for my family. I would highly recommend them for anyone in need of HVAC.
Can't go wrong with hiring Ken Gibson of Gibson Heating & Cooling. Both Ken and his apprentice, Cameron, were very professional, on-time and efficient in completing the task of replacing both our A/C unit and furnace. Ken explained throughout the whole process from when we first spoke over the phone to when the job was completed, who was about, how he'd be there on site the entire time, explained the various choices we had in replacing our A/C unit and furnace. He never tried to sell you on anything in particular, just very helpful in explaining why certain options were a good fit for our home. The pricing was very reasonable and the turnaround time from when we made our choice to when the job was completed was within less than 4 days! Thank you Ken and Cameron, we will absolutely recommend you to anyone in need of heating and cooling services!
Gibson is the company to call when you need anything related to heating or cooling. They are absolute professionals. Always on time, always communicating with you every step of the way, and super professional. Ken is super personal and his knowledge and honesty are what will always keep us coming back! Well done Gibson! 5 Stars++