This is a bit of an unusual 5 star review, but here goes. My sister Eleanor signed a contract and paid a hefty deposit for a new fence with Heritage. She was fighting cancer and knew, in her heart, that she wouldn't win this round. So she asked me to call Todd and ask for her deposit back. He gave back 99.9% of her deposit, keeping only a minimal amount for expenses he had already incurred. Eleanor passed away last week and I just wanted to thank Todd for his kindness and humanity and also let his Facebook followers know what an upstanding guy he is. Thanks again, Todd. You are a good man.