I had called around for quotes on glass tabletops for my dining room table a few months ago, and Glass Connection gave me the best pricing. Due to better circumstances I was ready to get the glass. I called later in the morning, but no one answered, so I left a message. The owner, I believe, called me the next morning, worked out the details with me, honoring the original quote, and had the glass finished up by the end of the day, even though I couldn't pick it up until the weekend. (I had accidentally deleted his message so I feel bad not having his name.)
If I have any future glass needs, I'll take the time to go back to Camarillo so I can go back here. Other places I called either quoted for more or they didn't seem too interested in catching an easy sale.