It’s not just about great quality glass here at AC Glass, although that’s where it starts. There is an abundance of beautiful patterns, finishes, and cuts of glass. It’s also about first class service. It’s about taking pride in our work. And it’s about making the customer completely satisfied with even the most mundane repair. When we complete a project we want our customers to step back and say, “WOW!”
AC Glass Company was founded in 1967 by Alton Cannada, who with his family, made the business an icon in the Hanover-Henrico community. In early 2006, Al sold the business to Bill Thurston, so we’re still locally owned and operated. I had practiced law for 28 years in Richmond, eventually deciding that I’d like to retire from law practice and get into small business. My goal has been to continue the Cannada family tradition of providing the top-notch products that you expect, the painstaking craftsmanship that you deserve, and the best possible prices all the time. We want to exceed your expectations.
Just like you, I’ve been a customer of many businesses, large and small, local and international, over the years. And probably just like you, the experiences that stand out are the times when I’ve been treated as though I were the only customer that mattered that day. To tell you the truth, that’s really hard to do in a busy small business, but that’s what I want my business to reach for.
One of the ways I try to achieve that is by having a workplace where everyone on my team likes their job - finds it to be interesting, challenging and rewarding. Honestly, we may not hit that goal every day, but we sure try – and I hope it shows! So, when you call AC Glass Company, you can expect the best quality glass, a polite and professional technician, great response times, and sparkling clean glass when we leave. And you can expect us to respond quickly if any questions or concerns arise later; we’re proud to stand behind all our work.