Woodland Direct, Inc.
Auburn Hills, MI 48326
Testimonials
Perfect job. Thanks to patient and outstanding support from Justin Mack, this project was a breeze. First he had to take me through all the choices with mesh, pulls, trim and then measurements. He also did some research to see if another option my wife wanted was available and forwarded the complete answer in emails and phone calls. When the Screen arrived on time as promised, it was exactly what I ordered with clear instructions for installation. Excellent experience.
I don't even know what to say, but thank you so much. You and your company have been extremely focused on every detail when it comes to the true definition of what customer service is all about. You leave the customer feeling listened to, cared for and appreciated. I have never had that experience to this level. I don't think you know about my original experience with the first island I purchased, but it was a company that decided to close after we paid in full and it was a long process getting the money back through the credit card company. We were so scared to start over and with the bumps in the road with the things that you know what happened with this order from it not being on the delivery truck with the movers all here that day to the items we ordered not on the island, etc. I can't even be disappointed about it at all now thanks to you and your amazing company. When I look at the island, all I will ever think about is how happy I am with it and the experience I had. I will forever be thankful to your company and will always happily refer anyone to you. Thank you again for this acceptable offer and being so patient with me as well.
My experience with Woodland Direct was terrific and I could not be happier with the finished product. The Company's standard for workmanship, quality and customer satisfaction is unmatched. My representative, Danny Landon, was so very helpful in making sure that I received the correct size door. The installation was straightforward and the overall look of the doors is amazing, both sturdy and elegant. I would recommend that anyone looking for a fireplace door look no further than the products offered by Woodland Direct.
I ordered the Rasmussen 48" vented fireplace log set with remote control. It is absolutely spectacular, works beautifully and looks exactly like real logs. One of the logs cracked in the first few days of use due to "thermal shock" which I believe is difficult for the manufacturer to control. They did send me a replacement log along with more sand and instructions. We are extremely happy with the design and functionality of the log set.