Brick + Ember Outfitters
Indianapolis, IN 46239
Testimonials
Had an awesome experience with the Chimney & Masonry Outfitters team. From the first contact I made with them, they were ultra professional and easy to work with. The Outfitter, Kenny, showed up today and was a great guy. He got us taken care of quickly and was very professional. He gave us some great tips for maintenance of our chimney as well. Well Done CMO team. Thanks Much!
Great job. Just loved the workers and the job they did for us. They were so pleasant and keep the work site very clean. Thanks for the wonderful job..terri
These guys are the best!
From first estimate visit until job was complete pure professionals- Kevin, Calvin, and the guys on the scaffolding were helpful,informative and through.
Glad they earned the job!
They are very professional and all their employees were very polite. They did a good job on replacing brick on our chimney. We only had one issue. They removed quite a few of our shingles to replace our flashing and replaced with shingles that they have but since our roof was new the shingles did not match what we had. Brought to their attention and they immediately bought the correct shingles and replaced them.
We had an appointment for a chimney cleaning. Zach Seaton showed up, explained what he was going to do, cleaned the chimney and took pictures of the chimney from the roof. He didn't force us into buying any of his products, but gave us recommendations for getting the chimney fire ready. He sat with us and made sure we understood any issues our fireplace had and explained how to fix them. He told us we would get an estimate within 24 hrs, but within only a few minutes, we had a receipt and estimate in our email box. Great, reliable, quick service. Thanks Zach!
After many years and thousands of dollars working with this company I was disappointed this week after planning our work day around a scheduled appointment to have our chimmney cleaned. Not only did Zach not show up on time but didn't call till 45 minutes after scheduled time just to say it would be within an hour. By then too late for us as we could no longer put off our job. Had went with them because of good friendly service and good work in the past just not this time.
Great experience today with Chimney & Masonry Outfitters. Technician Paul was punctual and friendly and told us about a potentially-dangerous problem with our fireplace that could've started a fire. We'll be using them to fix the aforementioned issue in a few weeks.
Chimney & Masonry Outfitters rebuilt our fireplace with a new fireplace insert, and we could not be more pleased with the result! They went over and beyond to finish what ended up being a larger job than originally expected under a tight deadline. They were professional and top notch masons. We are so excited with the final product and highly recommend the team!
We bought our home knowing our fireplace was installed by one of the previous owner's and they had no idea what they were doing. David was very clear that once we got beneath the surface there may be serious additional challenges. There was. The crew met the challenges, and did an awesome job! Now we have a functional fireplace instead of a decorative one. If you live in the Indianapolis area and need fireplace work done I highly recommend Chimney & Masonry Outfitters!
Troy you rock! If I knew this page was here sooner I would have commented all ready. These guys don't stop until problem resolved!! I love this group of guys and the work they did to replace our chimney. 10 star
Although a limited experience thus far, I can't say enough good things about working with this company. From initial call to set up an appoint to Paul and Stephen's visit to inspect a brick issue, the whole process was quick, smooth and seamless with great customer service. I will certainly use them moving forward for chimney and masonry needs.