Coast to Coast Communications
ShareDana Point, CA 92629
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Coast to Coast Communications
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Terry Golden's Bio
Terry L. Golden, RCDD
Mr. Golden currently holds the titles and positions of Chief Operating Officer and Director of Engineering for Coast to Coast Communications in Orange County, California.
Coast to Coast Communications is a nationwide Telecommunications, Information and Communications Technology Systems Service and Support Provider offering a vast array of Communications System Designs and Services that include New Installations, Service and Support, System Relocations, System Designs, Network and Hardware Refresh and Roll-Outs, Audio/Visual Integration, Emergency Notification-Evacuation Systems, Sound Masking and Wi-Fi Networks to briefly name a few.
(C2C) is also a certified “Woman Owned Small Business” (WOSB) and certified “Women’s Business Enterprise National Council” (WBENC).
Terry has more than (40+) years of extensive technical background, knowledge & hands-on experience.
Terry holds over (90+) distinguished certifications & licenses in the fields of Telecommunications, Information and Communications Technology Systems, Designs and Services.
Terry’s reputation demonstrates his unmatched ability, desire, integrity, professionalism, commitment, dependability, reliability and customer-service skills.
Equally important are his high levels of achievement in engineering, design and implementation of Telecommunications, Information and Communications Technology System Services on a national level.
Terry became a certified and registered BICSI RCDD (Registered Communications Distribution Design Engineer) in 1996 and currently holds multiple C7 (Low Voltage) State Contractor License’s for the states of California and Rhode Island.
Terry’s deep background in Military, Government & Commercial Industries have given him the unique ability to not only comprehend and understand vast complex technical designs, but also how to approach them, execute them and determine the best most practical and most cost effective solutions possible for his clients.
Terry’s unique integrated approach of Exceptional Customer Service Skills, Lean Execution and Complete Customer Satisfaction are attributed to his overall commitment and success.
Terry’s elite background covers and offers a vast array of Technical Engineering, Design and Execution of Telecommunications, Information and Communications Technology System Services on the following:
- In-Side-Plant (ISP) “Universal” Structured Cabling Designs and Solutions for all types of Commercial, Enterprise, Industrial, Campus, Retail, Hospitality, Healthcare, Education, Government and Military Installations
- Out-Side-Plant (OSP) Services such as digging, trenching, boring, manholes, aerial, conduit and point-to-point design services and installations, copper and fiber mechanical and fusion splicing.
- Cloud Base, Voice-Over-IP, Digital, Analog and or PBX Phone System installations and services: certified/qualified on most major brands.
- Certified Fiber-Optic Technologies: including engineering, design & installation services of 50/125 & 62.5/125 micron Multi-Mode and 09/125 micron Single-Mode Fiber applications) OM1, OM2, OM3, OM4 & OS2
- Certified Bogen and Valcom Paging Systems: Public Address /PA Systems, Sound Masking, Sound Suppression, Emergency Notification and Evacuation.
- Audio-Visual, Digital Signage, Digital Display Monitors: LED / LCD / Plasma screens and monitors utilizing HDBaseT Technology, HDMI, DisplayPort, Mini-DisplayPort, DVI, SVGA /DB15, RS232 / DB9, RCA Duplex Audio, 3.5mm Stereo, XLR MIC, Composite, Component and Cat6 Ethernet over HDMI conversion.
- A/V Projectors, Automated Electric motorized Screes, Manual Pull Down Screens and Fixed Screens, Digital Display Monitors, Smart Boards, Sound Systems, Lecterns, Podium, Wireless Microphones, installations for board rooms, classrooms, conference rooms, meeting rooms and training rooms
- Aiphone Intercom Video and Audio Security Entrance Systems
- Wi-Fi Wireless Technology: 802.11-a,b,g&n bands
- Extended Demarcation of TELCO/LEC Services (T1/E1, PRI, BRI, POTS, Fax Lines, Modems, Analog, 1MB, DSL and Internet Services) via Copper and or Fiber.
- Cisco, Avaya, Aruba, Ruckus Wireless Access Points also referred to as (WAP) or (AP) to name a few. Other manufactures of Wireless Access Point equipment are available.
- Security Cameras / Video Surveillance (Axis, HP, PELCO, Sony, Toshiba). Other manufactures of video surveillance equipment are available.
- Unified Communications, Convergence & Integration of “Universal” Voice/Data/Audio/Video& Control Systems.
- Multi-Node applications in large scale facilities, campuses, cities, counties and state applications (Multiple Unified Communications Rooms, MDF/IDF Design and Build Services)
- Specialists in large scale to small scale multi-site, multi-city, multi-state roll-out application services for companies in need of a variety of local and national IT Support Services
- Local and National Network Equipment Roll-outs, Refresh and Relocation Projects: VoIP, Digital, Analog and or PBX Phone Systems, Servers, Modems, Switches, Wireless Access Points, Scanners, Wi-Fi, Digital Signage, Surveillance, Intercoms, Paging and other related Network Hardware Equipment.
- “Logistical Service Support” for a variety of services such as Site Surveys, Audits, Floor Plans, Cable Certifications of Universal (ISP/OSP) Cat5e / Cat6 and Cat7 Voice/Data Cabling Infrastructure, Wireless Access Points, Paging, Video Surveillance and more.
- Professional Design, Engineering and Technical Writing services and guidance.
- Data Centers (Design and Build)
- DAS (Distributed Antenna Systems) Cellular / RF / Emergency Service Responder Service Enhancement per Building
- Adds / Moves and Changes
- Equipment Installation, Maintenance, Service and Support
Mr. Golden has been instrumental in working with our Government and Military customers such as the US Marines, US Navy, US Air Force, US Army and US Coast Guard. He often donates his time in participating and providing on-going training classes for our US Military men and women.
Technical and Management Background:
TCI / Inter-Tel: Served from 1978 thru 1985: (7+ Years)
- Terry began his career and worked for TCI / Inter-Tel from 1978 to 1985.
- Terry started his career as a Field Level Technician back in 1978 and quickly excelled and worked his way into management positions starting in 1981.
- Terry began his management career as (AMC) “Adds Moves Changes” Manager, and then was promoted to Installations Manager, before being promoted to Service Manager and finally Assistant General Manager of the Inter-Tel Branch in Anaheim, CA.
- Responsible for operations and profitability of a regional branch telecommunications office in Anaheim, CA. We covered the LA / Orange County, Riverside and San Bernardino Counties of Southern California.
- We installed (1A2) mechanical key telephone systems, one of the first Digital phone systems was Inter-Tel Key-Lux system, SPK and MPK Systems, we also installed OKI-Data and ITT PBX Systems. We also installed intercom systems, paging, buzzers, hard-wire diode matrix for designated and custom 110-volt ringing applications and bee-hive visual signaling lamps as well.
United Cable Contractors / West Coast Tel-Data: Served from 1985 thru 1998: (13-years)
- Terry eventually decided to branch out on his own and became co-founder of a new start up Sub-Contracting technical support company called UCC/West Coast Tel-Data served from 1985 thru 1998.
- Terry served as Co-Founder / Vice President and Director of Operations
- Responsible for all operations and profitability of a new office that eventually opened new additional branch offices in Denver, CO and Phoenix AZ.
- Corporate Office Location: Anaheim, CA.
National Office Locations: Phoenix, AZ. and Denver, CO, - In charge of all company Operations.
- (30 to 60) Full-Time Direct Service Technicians and Installation crew members. (Locally)
- (120+) Direct Technicians (Nationally) between Denver and Phoenix
- National Telecommunications and IT Service Provider for Commercial, Industrial, Campus, Retail, Hospitality, Healthcare, Education, Government and Military Installations
- Service portfolio includes structured cabling, technology rollouts, staging and depot services, engineering, design and implementations of VoIP/Digital/Analog phone systems, Voice/Data Components, Audio/Video, IP/Digital/Analog Security, CATV/CCTV, RFID, Wi-Fi Broadband, 802.11 Wireless LAN/WAN Technology, (OSP/ISP) "Outside/Inside Plant" Designs, VoIP, Public Address (P.A.) Systems, Fiber-Optic Technologies, Structured Cabling including all types of Commercial, Campus and Military Installations.
- Managed department business development, payroll, monthly reports, material procurement, human resources, safety programs, customer relations, contract compliance, quality assurance, company vehicle fleet, task order invoicing, company assets and overall day to day operations.
- Highlights: Managed several multi-million dollar accounts with 60 full-time direct employees locally and (120) Direct Installers nationally. Achieved a 98.7% Service Level Agreement rating.
- West Coast Tel-Data was so successful it was eventually purchased and merged with Celergy Networks in 1998.
Advanced Cable Systems/Celergy Networks / 4Liberty: Served from 1998 thru 2013: (15-years)
- Terry joined ACS/CNI/4L in 1998 thru 2013
- Terry served in the capacity of Senior Vice President and Director of Engineering.
- Corporate Office Locations: First in San Clemente, CA, before relocating to Carlsbad, CA and finally relocating again to San Diego, CA.
- National Office Locations: Evansville, IN; and Warner Robins AFB, GA;
- (3500+) Installation Professionals (Nationally).
- National Telecommunications and IT Service Provider for Commercial, Industrial, Campus, Retail, Hospitality, Healthcare, Education, Government and Military Installations
- Service portfolio includes structured cabling, technology rollouts, staging and depot services, engineering, design and implementations.
- Highlights: Managed several multi-million dollar accounts with a combination of direct and affiliated employees and labor forces.
- Staffed with (6) full time Infrastructure Design Engineers with varying degrees of capabilities to meet our customer’s needs.
- Managed Engineering Department business development, monthly reports, material procurement, human resources, safety programs, customer relations, contract compliance, quality assurance, company vehicle fleet, task order invoicing, company assets and overall day to day operations.
- Developed additional business relationships, both government and commercial.
Coast to Coast Communications: Serving from March of 2013 thru The Present:
- Terry joined Coast to Coast Communications in March of 2013
- Terry currently serves in the capacity of Chief Operating Officer and Director of Engineering.
- Corporate Office Location: Dana Point, CA.
- Branch Office Locations: Colorado, Wyoming and Texas
(2500+) Installation Professionals (nationally). - Coast to Coast Communications is a nationwide Low Voltage, “Information Technologies Service Provider” for (Nation-wide) Commercial, Enterprise, Industrial, Campus, Retail, Hospitality, Healthcare, Education, Government and Military Installations
- Coast to Coast Communications is a “Certified Woman Owned Small Business”.
- Service portfolio includes Cisco/Avaya/Nortel VoIP and Digital Phone Systems, Universal Structured Cabling, Technology Rollouts, Staging and Depot Services, Engineering, Design and Implementations of IP/Digital/Analog Voice/Data Components, Audio/Video, IP/Digital/Analog Security, CATV/CCTV, RFID, Wi-Fi Broadband, 802.11 Wireless LAN/WAN Technology, (OSP/ISP) "Outside/Inside Plant" Designs, VoIP, Public Address (P.A.) Systems, Fiber-Optic Technologies, Structured Cabling including all types of Commercial, Campus and Military Installations.
- In charge of running the day-to-day Operations of the company.
- In charge of expanding the company’s portfolio to include many additional new services never offered before my arrival.
- In charge of increasing, stabilizing and holding steady profit margins throughout the company. In charge of re-stabilizing the company by bringing in new business and providing additional service offerings to our existing customer base.
- Teaching new business technics and providing new additionally enhanced labor and material cost tracking, moving the company from paper filing to Electronic filing by building a new electronic data base for capturing all information.
- Bidding all jobs better, smarter and more detailed than ever thought imaginable.
- Continuing to enhance and move this company forward.
Engineering Design
- Evaluated, engineered, designed and implemented thousands of Inside Plant and Outside Plant Systems ranging from VoIP/Digital/Analog Voice/Data Components, Audio/Video, IP/Digital/Analog Security, CATV/CCTV, RFID, Wi-Fi Broadband, 802.11 Wireless LAN/WAN Technology, (OSP/ISP) "Outside/Inside Plant" Designs, VoIP, Public Address (P.A.) Systems, Fiber-Optic Technologies, Structured Cabling including all types of Commercial, Campus and Military Installations.
- Evaluated, engineered, designed and implemented thousands of communications systems ranging from small business key systems to complex multi-site VoIP networks and auxiliary voicemail, automatic call distribution, IVR and unified systems.
- Evaluated, engineered, designed and implemented hundreds if not thousands of Paging Systems ranging from small business to commercial to campus to multi-site, multi-city and multi-state applications.
- Provide continued Engineering consulting services for customers and clients.
- Consulted and written many RFP/RFQ proposals.
- Set many industry standards for clients on local, regional and national levels.
Cost analysis
- Vendor Neutral enabling us to design the most cost effective solutions possible for our clients.
- Created standards for accurately tracking Labor and Material costs and margins
- Responsible for accurate Engineering and Sales department revenue and sales forecasting.
- Increased corporate visibility to department profitability by creating job costing attachments for individual task orders.
- Generated and compiled contract job costing data and instilled this knowledge into engineering teams for future proposals.
- Earned a reputation for saving both the customer and the company money by diligently researching the best products and service methods at the best value.
- Approaches every project, both pre and post award, with a direct and lean mindset.
Certifications / Licenses / Education:
- (90+) Individual Distinguished Licenses and Certifications in the fields of Communications and Information Technology Systems, Designs and Services. (On display at office)
- Building Industry Consulting Services International (BICSI)
- BICSI Registered Communications Distribution Designer (RCDD)
- State of California Registered Low Voltage Contractors License (#581157) for West Coast Tel-Data
- State of California Registered Low Voltage Contractors License (#754564) for Terry Golden
- State of California Registered Low Voltage Contractors License (#588780) for Celergy Networks
- State of Rhode Island Low Voltage Contractors License (#RI298304)
- Corning (OM1), (OM2), (OM3), (OM4), (OS2) Fiber-Optic Engineering, System, Installations (TR-07-S)
- Corning Fiber-Optic Premise and OSP Design (TR-02-S)
- Light Brigade Fiber-Optic “Design/Installation/Maintenance (OS4-960-902)
- BICSI Design Courses + (23) Additional Individual System / Product Certificates of Completion
- SBC / Verizon Data Center Collocation Design / Installation Certification
- NEWFIELDS / AT&T Asbestos Abatement Training Certification
- OSHA / OSP Manhole, Confined Space Certified (#32578)
- TIA/EIA Network Infrastructure Standards Compliant
- Bogen Communications School of Sound -Technical/Installations/Applications/Design/Procedures
- Bogen Communications School of Sound-Elite Audio Communications Education
- Bogen Communications School of Sound-OSP Installations/Applications/Design/Procedures
- Bogen Communications School of Sound (Multichannel VoIP)
- Bogen Communications School of Sound (Emergency Evacuations)
- Valcom Audio Paging (Self Amplified Design Coarse)
- Belden/IBDN ISP/OSP Design Coarse
- Belden Data Center Coarse
- Panduit Certified Installer Program
- Panduit Structured Cabling Design Coarse
- Siemon Cabling Systems / Certified Designer + (4) Additional Individual Siemon System Certifications
- Ortronics Certified Designer
- Ortronics Registered SOHO Residential Contractor and Designer
- AMP NETCONNECT Certified
- Hubbell Premise Wiring Certified
- TOSHIBA Security and Surveillance IP Convergence Certified
- NORDX/CDT Universal Structured Cabling Design and Solutions
- NORDX/CDT Design and Installations Certified
- NORDX/CDT Structured Engineering and Design
- AVAYA Merlin Magix Certified
- AVAYA IP Office Certified + (4) Additional Individual AVAYA IP Office Certifications
- MOHAWK/CDT Premise Wiring Certified
- MOHAWK/CDT Cable Design Certified
- CommScope Premise Wiring Certified
- CSC Enhanced Connectivity Solutions
- HARGER Grounding and Bonding Certified
- HARGER Ultra Weld Exothermic Certified
- ANSI,IEEE, TIA/EIA Network Infrastructure Standards and Guidelines
- 3M Volition Copper Cable Installations Certified
- 3M Volition Fiber Cable Installations Certified
- Specified Technologies INC Fire stopping Certified
- INTER-TEL KeySystem/PBX/PABX Certified + (16) Additional Key System/PBX/PABX System Certifications
- ITT / TD100 PBX Certified
- OKI-DATA 128/256 PBX Certified
- Tie Communications + (3) Additional Phone System Certifications
- University Cal State Fullerton (Drafting, Architecture, Mechanical Drawing)